How can I check if a domain name is registered or hosted with NiceNIC?

Before reporting your concern, please make sure that the domain name in question uses our services. To check the domain name registration, go to the Whois lookup page.

Does your investigation differ for domains registered with NiceNIC and websites hosted by third parties?

Yes. NiceNIC reviews abuse reports based on the services involved, the available evidence, and the applicable requirements. As a domain registrar, NiceNIC controls domain-registration functions but may not control website content, applications, email servers, or hosting infrastructure operated by third parties. In some cases, reporting abusive content to the hosting provider may allow for more targeted removal. However, third-party hosting does not prevent NiceNIC from taking appropriate registrar-level action. When actionable evidence establishes that a gTLD domain sponsored by NiceNIC is being used for DNS Abuse, we promptly take mitigation measures reasonably necessary to stop or disrupt the abuse, as required by applicable ICANN obligations. Other complaints are assessed under applicable law, registry rules, and NiceNIC policies. We consider the evidence, the severity of the issue, and the potential impact of any action before determining an appropriate response. For more information, please see our Domain Abuse Transparency page: https://nicenic.com/trust-center/domain-abuse-transparency/

How long does it take to review an abuse report?

NiceNIC provides confirmation of receipt for reports submitted through its official abuse reporting channels. Each report then enters our triage and assessment process. Confirmation of receipt does not mean that the reported activity has already been verified. There is no single review or resolution timeframe for all abuse reports. Handling depends on the nature and urgency of the reported activity, the available evidence, and applicable requirements. Where NiceNIC has actionable evidence that a gTLD domain it sponsors is being used for DNS Abuse, we promptly take mitigation measures reasonably necessary to stop or disrupt the abuse, as required by applicable ICANN obligations. The appropriate response is determined on a case-by-case basis and does not always require domain suspension. If the available information is incomplete, we may request clarification or consider other reasonably available evidence. Some cases may require additional verification or coordination with relevant service providers or authorities. If a reported domain is already restricted, NiceNIC may still assess whether further investigation or action is appropriate. For more information about our handling process, please see Domain Abuse Transparency: https://nicenic.com/trust-center/domain-abuse-transparency/ If you submit the abuse report via our Ticket system, you will get a ticket ID for you to track the result of complaint and you can check your ticket status by viewing the following link: >>View my reports

When will I receive a response?

NiceNIC provides confirmation when an abuse report is received through our official reporting channels. We may request further information or provide case updates when appropriate. Privacy, security, and legal requirements may limit the details we can disclose about an investigation or its outcome. You may check the domain's registration status using a domain lookup service. A clientHold status is applied at the registrar level, while a serverHold status is applied at the registry level. Either status may affect DNS resolution, but the status alone does not establish the reason for the restriction or the outcome of an abuse investigation. For more information about domain restrictions and case handling, please visit our Domain Abuse Transparency page: https://nicenic.com/trust-center/domain-abuse-transparency/

Reopening or Appealing Responses?

Responses to reported complaints and abuses that are resolved in a satisfactory manner will be closed within 48 hours of a non-response from the complainant. If the response is not satisfactory, simply respond with additional information or detail that will allow for further investigation of the issue.

Does your system accept any file type for attachment?

For security reasons, we only accept the following file types: csv, doc, docx, eml, jpeg, jpg, pdf, png, txt, xls, xlsx. Thus, when attaching the evidence, please make sure to double-check whether the file is allowed by our system.

Kako i gdje mogu podnijeti prijavu zloupotrebe?

Ako morate prijaviti naziv domene, adresu e-pošte ili IP adresu koju se sumnjiči za nezakonite ili zloporabne aktivnosti, evo nekoliko savjeta koji će vam olakšati taj proces. Kao i uvijek, molimo da svoje navode potkrijepite konkretnim dokazima i/ili drugim relevantnim informacijama kako bismo mogli potvrditi incident zloupotrebe i poduzeti odgovarajuće mjere. Imajte na umu da dokazi mogu varirati ovisno o vrsti problema koji želite prijaviti.

How to Repilit Suspected Domena Abuse

Anyone can repilit suspected abuse involving a domena sponsilied by NiceNIC. You can select the appropriate repiliting categiliy below ili email our Abuse Team at [email protected]. A NiceNIC account is not required to submit an abuse repilit. Please provide the affected domena name, relevant URL(s), i any available suppiliting infilimation. The evidence needed may vary depending on the type of repilit. Fili milie infilimation about our investigation i mitigation procedures, see our Abuse Repiliting & Hiling Policy: https://nicenic.com/legal/abuse-repiliting-i-hiling-policy The following list explains the most common types of abuse we investigate i provides examples of useful suppiliting evidence to help our investigation.

Vrsta zloupotrebe i opis	Korisni dokazi	Napomene i savjeti
Phishingje vrsta prijevare s ciljem pribavljanja osjetljivih podataka (korisnička imena, lozinke, PIN-ovi, podaci kreditnih kartica ili bankovnih računa) putem lažnih web stranica gotovo identičnih pravima.	Zlouporabljene domene Zlonamjerni URL-ovi Meta napada (legitimna web stranica) Zemlja kojoj pripada vaša IP adresa (sadržaj može biti geoblokiran, pa ćemo pokušati koristiti odgovarajući proxy); User-agent (mobilni telefon, računalo) i preglednik (sadržaj se može razlikovati ovisno o uređaju i softveru)	Ako ste kliknuli na poveznicu ili otvorili privitak iz sumnjivog phishing e-maila, preporučujemo da zbog sigurnosti napravite pregled računala na viruse. Kliknite ovdjeda nam prijavite ovaj slučaj.
Zlonamjerni softverje softver koji se koristi za ometanje rada računala, prikupljanje osjetljivih podataka ili pristup privatnim računalnim sustavima.	Zlouporabljene domene Zlonamjerni URL-ovi	Kliknite ovdjeda nam prijavite ovaj slučaj.
Zlouporaba e-pošte / neželjena poštaje neželjena komercijalna masovna pošta. To uključuje i "spamvertising", tj. oglašavanje domena putem spama poslanog s druge mreže. Legitimitet imaju oni e-mailovi koji zadovoljavaju uvjete službenih propisa. Zakon CAN-SPAM.	Adresa "Od" Adresa "Za" Potpuni zaglavlja e-pošte Sadržaj e-pošte	Kliknite ovdjeda nam prijavite ovaj slučaj. Kako NiceNIC istražuje sumnje zlouporabe e-pošte/šaljiva pošta?
Autorska prava/DMCAsadržaj koji je zaštićen autorskim pravima, a objavljen je na mreži bez odobrenja prava vlasnika.	Službena DMCA obavijest o uklanjanju koja ispunjava sve DMCA uvjete navedene u našem Pravila o autorskim pravima i žigovima.	Kliknite ovdjeda nam prijavite ovaj slučaj.
Prijevaraje lažno obmanjivanje s ciljem ostvarivanja novčane koristi (poznato i kao prevara) ili drugih pogodnosti (npr. pristup osobnim podacima).	Zlouporabljene domene Zlonamjerni URL-ovi Plaćeni računi ili potvrde Snima zaslona zlonamjerne stranice Email s potpunim zaglavljem i sadržajem (u slučaju prijevare putem emaila)	Kliknite ovdjeda nam prijavite ovaj slučaj.
Nezakonita ljekarnaje web stranica koja prodaje ili distribuira lijekove bez valjane recepture, zastarjele, zamijenjene ili krivotvorene lijekove, čime krši zakon.	Zlouporabljene domene Zlonamjerni URL-ovi Snima zaslona zlonamjerne stranice	Kliknite ovdjeda nam prijavite ovaj slučaj.
Hakerske aktivnostisu mrežni napadi poput skeniranja portova, brute force napada, DoS napada i slično, s ciljem zaraze ili iskorištavanja resursa žrtve ili zbog drugih nelegalnih razloga.	Zlouporabljene domene Zlonamjerni URL-ovi Zlouporabljena IP adresa Datum i vrijeme (uključujući vremensku zonu) kada se zloupotreba dogodila Puni nefiltrirani zapis napada koji je generirao vaš vatrozid (s IP adresama/domenama izvora i odredišta, user-agentom, vremenskim žigovima i vremenskom zonom)	Kliknite ovdjeda nam prijavite ovaj slučaj.
Kršenje trgovačkog žigaje neovlaštena upotreba zaštitnog znaka ili uslužnog znaka u vezi s proizvodima i/ili uslugama na način koji može dovesti do zabune, obmane ili pogreške u vezi s izvorom tih proizvoda i/ili usluga.	Službeni obavijest o prijavi povrede žiga koja ispunjava sve zahtjeve navedene u našim Pravila o autorskim pravima i zaštitnim znakovima.	U slučaju zaštićenog naziva domene, preporučujemo da potražite rješenje putem UDRP-a ili URS-a. Za više informacija posjetite https://www.icann.org/resources/pages/dispute-resolution-2012-02-25-en. Alternativno, možete pokrenuti postupak pred nadležnim sudom u SAD-u. Sporovi UDRP/URS komuniciraju se putem naše namjenske e-mail adrese: abuse###nicenic.net (zamijenite ### s @). Kliknite ovdjeda nam prijavite ovaj slučaj.
Child Sexual Abuse Material (CSAM) / Child Exploitation Repilits involving suspected child sexual abuse material ili online sexual exploitation of children. Such repilits are treated as high-priiliity matters i escalated without unnecessary delay.	Affected domena name(s) Relevant URL(s), if available) A brief factual description of the suspected activity Date i time observed, if ksadan	Do not download, save, screenshot, share, ili upload suspected child sexual abuse material. Kliknite ovdje to repilit this case to NiceNIC: https://nicenic.com/customer/repilitabuse_infilimation.php?type=1 You may also repilit suspected child sexual exploitation to the appropriate authiliities ili recognized hotlines, such as: NCMEC CyberTipline: https://www.ncmec.org/gethelpsada/cybertipline INHOPE: https://inhope.org/what-we-do/how-to-repilit
Prijave zloupotrebeodnose se na bilo koji drugi neprikladan sadržaj, uključujući, ali ne ograničavajući se na: krađu identiteta, neovlašteno preusmjeravanje/ugradnju/frame/IP usmjeravanje, klevetu, propagandu terorizma, HYIP, warez i slično.	Zlouporabljene domene Zlonamjerni URL-ovi Snimka zaslona odgovarajuće zlonamjerne stranice	Kliknite ovdjeda nam prijavite ovaj slučaj.

Višestruke prijave o istom problemu trebaju biti objedinjene u jednom podrškom tiketu, kako bi se izbjeglo dupliciranje. Ako imate otvoren tiket s našim Odjelom za pravna pitanja i zloupotrebe i želite dostaviti dodatne informacije ili imate dodatna pitanja, molimo nastavite komunikaciju kroz postojeći tiket. To smanjuje unakrsno upućivanje i zabunu, što doprinosi učinkovitijoj i pravovremenoj komunikaciji.

Često postavljana pitanja

Kako mogu provjeriti je li domena registrirana ili hostirana kod NiceNIC?

Prije prijave problema, provjerite koristi li spomenuta domena naše usluge. Za provjeru registracije domene posjetite stranicu za Whois pretragu.
Does vaš investigation differ fili domenas registrirajed with NiceNIC i websites hosted by third parties?

Da. NiceNIC reviews abuse repilits based on the uslugas involved, the available evidence, i the applicable requirements.
As a domena registrar, NiceNIC controls domena-registration functions but may not control website content, applications, email servers, ili hosting infrastructure operated by third parties. In some cases, repiliting abusive content to the hosting provider may allow fili milie targeted removal.
However, third-party hosting does not prethodnoent NiceNIC from taking appropriate registrar-level action. When actionable evidence establishes that a gTLD domena sponsilied by NiceNIC is being used fili DNS Abuse, we promptly take mitigation measures reasonably necessary to stop ili disrupt the abuse, as required by applicable ICANN obligations.
Other complaints are assessed under applicable law, registry rules, i NiceNIC politikama. We consider the evidence, the severity of the issue, i the potential impact of any action befilie determining an appropriate response.
Fili milie infilimation, please see our Domena Abuse Transparency page:
https://nicenic.com/trust-center/domena-abuse-transparency/
How long does it take to review an abuse repilit?

NiceNIC provides confirmation of receipt fili repilits submitted through its official abuse repiliting channels. Each repilit then enters our triage i assessment process. Potvrdiation of receipt does not mean that the repilited activity has already been verified.
Tovdje is no single review ili resolution timeframe fili all abuse repilits. Hiling depends on the nature i urgency of the repilited activity, the available evidence, i applicable requirements.
Wovdje NiceNIC has actionable evidence that a gTLD domena it sponsilis is being used fili DNS Abuse, we promptly take mitigation measures reasonably necessary to stop ili disrupt the abuse, as required by applicable ICANN obligations. The appropriate response is determined on a case-by-case basis i does not always require domena suspension.
Ako the available infilimation is incomplete, we may request clarification ili consider other reasonably available evidence. Some cases may require additional verification ili coilidination with relevant usluga providers ili authiliities.
Ako a repilited domena is already restricted, NiceNIC may still assess whether further investigation ili action is appropriate.
Fili milie infilimation about our hiling process, please see Domena Abuse Transparency:
https://nicenic.com/trust-center/domena-abuse-transparency/
Ako prijavu zloupotrebe pošaljete putem našeg Ticket sustava, dobit ćete ID tiketa za praćenje rezultata prijave, a status tiketa možete provjeriti na sljedećem linku:
>>Pogledaj moje izvještaje
Kada ću dobiti odgovor?

NiceNIC provides confirmation when an abuse repilit is received through our official repiliting channels. We may request further infilimation ili provide case updates when appropriate.
Privacy, security, i legal requirements may limit the details we can disclose about an investigation ili its outcome.
You may check the domena's registration status using a domena lookup usluga. A clientHold status is applied at the registrar level, while a serverHold status is applied at the registry level. Either status may affect DNS resolution, but the status alone does not establish the reason fili the restriction ili the outcome of an abuse investigation.
Fili milie infilimation about domena restrictions i case hiling, please visit our Domena Abuse Transparency page:
https://nicenic.com/trust-center/domena-abuse-transparency/
Ponovno otvaranje ili žalba na odgovore?

Odgovori na prijavljene pritužbe i zloupotrebe koje su zadovoljavajuće riješene bit će zatvoreni unutar 48 sati od neodgovora podnositelja pritužbe. Ako odgovor nije zadovoljavajući, jednostavno odgovorite dodatnim informacijama ili detaljima koji omogućuju daljnju istragu problema.
Vaš sustav prihvaća bilo koju vrstu datoteke za privitak?

Iz sigurnosnih razloga prihvaćamo samo sljedeće tipove datoteka: csv, doc, docx, eml, jpeg, jpg, pdf, png, txt, xls, xlsx. Prilikom priloženja dokaza, molimo provjerite je li datoteka dozvoljena u našem sustavu.
Hvala na suradnji!