How can I check if a domain name is registered or hosted with NiceNIC?

Before reporting your concern, please make sure that the domain name in question uses our services. To check the domain name registration, go to the Whois lookup page.

Does your investigation differ for domains registered with NiceNIC and websites hosted by third parties?

Yes. NiceNIC reviews abuse reports based on the services involved, the available evidence, and the applicable requirements. As a domain registrar, NiceNIC controls domain-registration functions but may not control website content, applications, email servers, or hosting infrastructure operated by third parties. In some cases, reporting abusive content to the hosting provider may allow for more targeted removal. However, third-party hosting does not prevent NiceNIC from taking appropriate registrar-level action. When actionable evidence establishes that a gTLD domain sponsored by NiceNIC is being used for DNS Abuse, we promptly take mitigation measures reasonably necessary to stop or disrupt the abuse, as required by applicable ICANN obligations. Other complaints are assessed under applicable law, registry rules, and NiceNIC policies. We consider the evidence, the severity of the issue, and the potential impact of any action before determining an appropriate response. For more information, please see our Domain Abuse Transparency page: https://nicenic.com/trust-center/domain-abuse-transparency/

How long does it take to review an abuse report?

NiceNIC provides confirmation of receipt for reports submitted through its official abuse reporting channels. Each report then enters our triage and assessment process. Confirmation of receipt does not mean that the reported activity has already been verified. There is no single review or resolution timeframe for all abuse reports. Handling depends on the nature and urgency of the reported activity, the available evidence, and applicable requirements. Where NiceNIC has actionable evidence that a gTLD domain it sponsors is being used for DNS Abuse, we promptly take mitigation measures reasonably necessary to stop or disrupt the abuse, as required by applicable ICANN obligations. The appropriate response is determined on a case-by-case basis and does not always require domain suspension. If the available information is incomplete, we may request clarification or consider other reasonably available evidence. Some cases may require additional verification or coordination with relevant service providers or authorities. If a reported domain is already restricted, NiceNIC may still assess whether further investigation or action is appropriate. For more information about our handling process, please see Domain Abuse Transparency: https://nicenic.com/trust-center/domain-abuse-transparency/ If you submit the abuse report via our Ticket system, you will get a ticket ID for you to track the result of complaint and you can check your ticket status by viewing the following link: >>View my reports

When will I receive a response?

NiceNIC provides confirmation when an abuse report is received through our official reporting channels. We may request further information or provide case updates when appropriate. Privacy, security, and legal requirements may limit the details we can disclose about an investigation or its outcome. You may check the domain's registration status using a domain lookup service. A clientHold status is applied at the registrar level, while a serverHold status is applied at the registry level. Either status may affect DNS resolution, but the status alone does not establish the reason for the restriction or the outcome of an abuse investigation. For more information about domain restrictions and case handling, please visit our Domain Abuse Transparency page: https://nicenic.com/trust-center/domain-abuse-transparency/

Reopening or Appealing Responses?

Responses to reported complaints and abuses that are resolved in a satisfactory manner will be closed within 48 hours of a non-response from the complainant. If the response is not satisfactory, simply respond with additional information or detail that will allow for further investigation of the issue.

Does your system accept any file type for attachment?

For security reasons, we only accept the following file types: csv, doc, docx, eml, jpeg, jpg, pdf, png, txt, xls, xlsx. Thus, when attaching the evidence, please make sure to double-check whether the file is allowed by our system.

Com i on puc presentar una queixa per abús?

Si necessiteu informar d’un nom de domini, una adreça de correu electrònic o una adreça IP implicats en alguna activitat il·legal o abusiva, aquí teniu alguns consells per facilitar aquest procés. Com sempre, si us plau, aporteu proves concretes i/o qualsevol altra informació rellevant per verificar l’incident d’abús i ajudar-nos a prendre les mesures adequades. Tingueu en compte que, segons el tipus de problema que vulgueu reportar, les proves poden variar.

How to Repot Suspected Domini Abuse

Anyone can repot suspected abuse involving a domini sponsoed by NiceNIC. You can select the appropriate repoting categoy below o email our Abuse Team at [email protected]. A NiceNIC account is not required to submit an abuse repot. Please provide the affected domini name, relevant URL(s), i any available suppoting infomation. The evidence needed may vary depending on the type of repot. Fo moe infomation about our investigation i mitigation procedures, see our Abuse Repoting & Hiling Policy: https://nicenic.com/legal/abuse-repoting-i-hiling-policy The following list explains the most common types of abuse we investigate i provides examples of useful suppoting evidence to help our investigation.

Tipus d’abús i descripció	Proves útils	Notes i recomanacions
Phishingés un tipus d'estafa que pretén obtenir informació sensible (noms d’usuari, contrasenyes, PINs, dades de targetes de crèdit o comptes bancaris) mitjançant webs falsos gairebé idèntics als legítims.	Dominis abusius URL(s) abusiva(s) Objectiu de l'atac (web legítim) País al qual pertany la teva adreça IP (el contingut pot estar geobloquejat, per això intentarem utilitzar el proxy corresponent); Agent d'usuari (telèfon mòbil, PC) i navegador (el contingut pot variar segons el dispositiu i el programari)	Si heu fet clic en un enllaç o obert un fitxer adjunt d'un correu electrònic sospitós de phishing, és recomanable que feu una anàlisi antivirus per assegurar-vos. Fes clic aquíper informar-nos d’aquest cas.
Programari maliciósés un programari utilitzat per interrompre operacions informàtiques, recollir dades sensibles o accedir a sistemes privats de manera il·legal.	Dominis abusius URL(s) abusiva(s)	Fes clic aquíper informar-nos d’aquest cas.
Abús de correu electrònic / Spamés un correu electrònic comercial massiu no sol·licitat. Això també inclou la «spamvertising», és a dir, la publicitat de dominis mitjançant spam enviat des d’una altra xarxa. Els correus legítims són els que compleixen els requisits de la Llei CAN-SPAM.	Adreça "Des de" Adreça "Per a" Capçaleres completes del correu Contingut del correu	Fes clic aquíper informar-nos d’aquest cas. Com investiga NiceNIC els casos sospitosos de Abús de correu electrònic/spam?
Copyright/DMCAés contingut protegit per drets d’autor que es publica en línia sense autorització.	Un avís oficial de retirada DMCA que compleix tots els requisits DMCA establerts a la nostra Polítiques de drets d'autor i marques.	Fes clic aquíper informar-nos d’aquest cas.
Fraués un engany fraudulent amb la intenció d’obtenir un benefici monetari (també conegut com a estafa) o altres avantatges (per exemple, accés a dades personals).	Dominis abusius URL(s) abusiva(s) Factures o rebuts pagats Captura de pantalla de la pàgina abusiva Correu electrònic amb la capçalera completa i el cos (en cas d’estafa per correu)	Fes clic aquíper informar-nos d’aquest cas.
Farmàcia il·legalés un lloc web que ven o distribueix medicaments sense recepta vàlida, medicaments caducats, substituïts o falsificats, incomplint així la llei.	Dominis abusius URL(s) abusiva(s) Captura de pantalla de la pàgina abusiva	Fes clic aquíper informar-nos d’aquest cas.
Activitat de hackingsón atacs de xarxa com l'exploració de ports, força bruta, atacs de denegació de servei, etc., amb la intenció d’infectar o explotar els recursos de la víctima o per altres finalitats ilegals.	Dominis abusius URL(s) abusiva(s) Adreça IP abusiva Data i hora (inclòs el fus horari) en què va tenir lloc l'abús Registre complet i sense filtres de l'atac generat pel teu tallafocs (amb les IP/domini d'origen i destinació, user-agent, marques de temps i fus horari)	Fes clic aquíper informar-nos d’aquest cas.
Infracció de marcaés l’ús no autoritzat d’una marca registrada o marca de servei en productes i/o serveis, o en relació amb ells, de manera que pot provocar confusió, engany o error sobre l’origen dels productes i/o serveis.	Una notificació formal d'una reclamació de marca registrada que compleix tots els requisits establerts a la nostra Polítiques de drets d'autor i marques.	En cas d’un nom de domini amb marca registrada, us recomanem resoldre-ho mitjançant el procediment UDRP o URS. Per a més informació, visiteu https://www.icann.org/resources/pages/dispute-resolution-2012-02-25-en. Alternativament, podeu portar el tema davant un tribunal competent dels EUA. Les disputes UDRP/URS es comuniquen a través de la nostra adreça de correu electrònic dedicada: abuse###nicenic.net (canvieu ### per @). Fes clic aquíper informar-nos d’aquest cas.
Child Sexual Abuse Material (CSAM) / Child Exploitation Repots involving suspected child sexual abuse material o online sexual exploitation of children. Such repots are treated as high-prioity matters i escalated without unnecessary delay.	Affected domini name(s) Relevant URL(s), if available) A brief factual description of the suspected activity Date i time observed, if karan	Do not download, save, screenshot, share, o upload suspected child sexual abuse material. Fes clic aquí to repot this case to NiceNIC: https://nicenic.com/customer/repotabuse_infomation.php?type=1 You may also repot suspected child sexual exploitation to the appropriate authoities o recognized hotlines, such as: NCMEC CyberTipline: https://www.ncmec.org/gethelpara/cybertipline INHOPE: https://inhope.org/what-we-do/how-to-repot
Informes d'Abúss’inclouen altres continguts inapropiats, com ara però no limitats a: robatori d’identitat, redirecció/marcatge/IP no autoritzats, difamació, propaganda terrorista, HYIP, warez, etc.	Dominis abusius URL(s) abusiva(s) Captura de pantalla de la pàgina abusiva corresponent	Fes clic aquíper informar-nos d’aquest cas.

Les queixes múltiples sobre el mateix problema s’han de consolidar en un sol tiquet d’assistència per evitar duplicats. Si tens un tiquet obert amb el nostre Departament Legal i d’Abús i vols aportar més detalls o fer preguntes addicionals, si us plau, continua aquesta conversa a través del mateix tiquet. Això redueix la necessitat de buscar informació creuada i evita confusions, contribuint a una comunicació eficient i ràpida.

Preguntes freqüents

Com puc comprovar si un nom de domini està registrat o allotjat amb NiceNIC?

Abans d’informar de la vostra preocupació, assegureu-vos que el nom de domini en qüestió utilitza els nostres serveis. Per comprovar el registre del nom de domini, visiteu el Pàgina de consulta WHOIS.
Does el teu investigation differ fo dominis registrared with NiceNIC i websites hosted by third parties?

Sí. NiceNIC reviews abuse repots based on the serveis involved, the available evidence, i the applicable requirements.
As a domini registrar, NiceNIC controls domini-registration functions but may not control website content, applications, email servers, o hosting infrastructure operated by third parties. In some cases, repoting abusive content to the hosting provider may allow fo moe targeted removal.
However, third-party hosting does not anteriorent NiceNIC from taking appropriate registrar-level action. When actionable evidence establishes that a gTLD domini sponsoed by NiceNIC is being used fo DNS Abuse, we promptly take mitigation measures reasonably necessary to stop o disrupt the abuse, as required by applicable ICANN obligations.
Other complaints are assessed under applicable law, registry rules, i NiceNIC les polítiques. We consider the evidence, the severity of the issue, i the potential impact of any action befoe determining an appropriate response.
Fo moe infomation, please see our Domini Abuse Transparency page:
https://nicenic.com/trust-center/domini-abuse-transparency/
How long does it take to review an abuse repot?

NiceNIC provides confirmation of receipt fo repots submitted through its official abuse repoting channels. Each repot then enters our triage i assessment process. Confirmaation of receipt does not mean that the repoted activity has already been verified.
Taquí is no single review o resolution timeframe fo all abuse repots. Hiling depends on the nature i urgency of the repoted activity, the available evidence, i applicable requirements.
Waquí NiceNIC has actionable evidence that a gTLD domini it sponsos is being used fo DNS Abuse, we promptly take mitigation measures reasonably necessary to stop o disrupt the abuse, as required by applicable ICANN obligations. The appropriate response is determined on a case-by-case basis i does not always require domini suspension.
Si the available infomation is incomplete, we may request clarification o consider other reasonably available evidence. Some cases may require additional verification o coodination with relevant servei providers o authoities.
Si a repoted domini is already restricted, NiceNIC may still assess whether further investigation o action is appropriate.
Fo moe infomation about our hiling process, please see Domini Abuse Transparency:
https://nicenic.com/trust-center/domini-abuse-transparency/
Si envieu la denúncia d'abús mitjançant el nostre sistema de tiquets, rebreu un ID de tiquet per fer el seguiment de l’estat de la queixa i podreu consultar l’estat del vostre tiquet des d’aquest enllaç:
>>Veure els meus informes
Quan rebré una resposta?

NiceNIC provides confirmation when an abuse repot is received through our official repoting channels. We may request further infomation o provide case updates when appropriate.
Privacy, security, i legal requirements may limit the details we can disclose about an investigation o its outcome.
You may check the domini's registration status using a domini lookup servei. A clientHold status is applied at the registrar level, while a serverHold status is applied at the registry level. Either status may affect DNS resolution, but the status alone does not establish the reason fo the restriction o the outcome of an abuse investigation.
Fo moe infomation about domini restrictions i case hiling, please visit our Domini Abuse Transparency page:
https://nicenic.com/trust-center/domini-abuse-transparency/
Vols reobrir o apel·lar respostes?

Les respostes a reclamacions i abusos reportats que es resolguin de manera satisfactòria es tancaran en un termini de 48 hores després d’una no resposta de qui les ha presentat. Si la resposta no és satisfactòria, només cal que respongueu amb informació o detalls addicionals perquè puguem continuar investigant el cas.
El vostre sistema accepta qualsevol tipus de fitxer per a adjunts?

Per motius de seguretat, només acceptem els següents tipus de fitxers: csv, doc, docx, eml, jpeg, jpg, pdf, png, txt, xls, xlsx. Per tant, en adjuntar l’evidència, assegureu-vos de comprovar que el fitxer és acceptat pel nostre sistema.
Gràcies per la vostra col·laboració!