How can I check if a domain name is registered or hosted with NiceNIC?

Before reporting your concern, please make sure that the domain name in question uses our services. To check the domain name registration, go to the Whois lookup page.

Does your investigation differ for domains registered with NiceNIC and websites hosted by third parties?

Yes. NiceNIC reviews abuse reports based on the services involved, the available evidence, and the applicable requirements. As a domain registrar, NiceNIC controls domain-registration functions but may not control website content, applications, email servers, or hosting infrastructure operated by third parties. In some cases, reporting abusive content to the hosting provider may allow for more targeted removal. However, third-party hosting does not prevent NiceNIC from taking appropriate registrar-level action. When actionable evidence establishes that a gTLD domain sponsored by NiceNIC is being used for DNS Abuse, we promptly take mitigation measures reasonably necessary to stop or disrupt the abuse, as required by applicable ICANN obligations. Other complaints are assessed under applicable law, registry rules, and NiceNIC policies. We consider the evidence, the severity of the issue, and the potential impact of any action before determining an appropriate response. For more information, please see our Domain Abuse Transparency page: https://nicenic.com/trust-center/domain-abuse-transparency/

How long does it take to review an abuse report?

NiceNIC provides confirmation of receipt for reports submitted through its official abuse reporting channels. Each report then enters our triage and assessment process. Confirmation of receipt does not mean that the reported activity has already been verified. There is no single review or resolution timeframe for all abuse reports. Handling depends on the nature and urgency of the reported activity, the available evidence, and applicable requirements. Where NiceNIC has actionable evidence that a gTLD domain it sponsors is being used for DNS Abuse, we promptly take mitigation measures reasonably necessary to stop or disrupt the abuse, as required by applicable ICANN obligations. The appropriate response is determined on a case-by-case basis and does not always require domain suspension. If the available information is incomplete, we may request clarification or consider other reasonably available evidence. Some cases may require additional verification or coordination with relevant service providers or authorities. If a reported domain is already restricted, NiceNIC may still assess whether further investigation or action is appropriate. For more information about our handling process, please see Domain Abuse Transparency: https://nicenic.com/trust-center/domain-abuse-transparency/ If you submit the abuse report via our Ticket system, you will get a ticket ID for you to track the result of complaint and you can check your ticket status by viewing the following link: >>View my reports

When will I receive a response?

NiceNIC provides confirmation when an abuse report is received through our official reporting channels. We may request further information or provide case updates when appropriate. Privacy, security, and legal requirements may limit the details we can disclose about an investigation or its outcome. You may check the domain's registration status using a domain lookup service. A clientHold status is applied at the registrar level, while a serverHold status is applied at the registry level. Either status may affect DNS resolution, but the status alone does not establish the reason for the restriction or the outcome of an abuse investigation. For more information about domain restrictions and case handling, please visit our Domain Abuse Transparency page: https://nicenic.com/trust-center/domain-abuse-transparency/

Reopening or Appealing Responses?

Responses to reported complaints and abuses that are resolved in a satisfactory manner will be closed within 48 hours of a non-response from the complainant. If the response is not satisfactory, simply respond with additional information or detail that will allow for further investigation of the issue.

Does your system accept any file type for attachment?

For security reasons, we only accept the following file types: csv, doc, docx, eml, jpeg, jpg, pdf, png, txt, xls, xlsx. Thus, when attaching the evidence, please make sure to double-check whether the file is allowed by our system.

Kako i gde mogu podneti žalbu zbog zloupotrebe?

Ako želite da prijavite domen, email adresu ili IP adresu povezanu sa nezakonitim ili zloupotrebljenim aktivnostima, evo nekoliko saveta koji će olakšati ovaj proces. Kao i uvek, molimo vas da svoje tvrdnje potkrepite konkretnim dokazima i/ili drugim relevantnim informacijama kako bismo mogli da proverimo incident zloupotrebe i preduzmemo odgovarajuće mere. Imajte na umu da zavisno od vrste problema koji želite da prijavite, potrebni dokazi mogu biti različiti.

How to Repilit Suspected Domen Abuse

Anyone can repilit suspected abuse involving a domen sponsilied by NiceNIC. You can select the appropriate repiliting categiliy below ili email our Abuse Team at [email protected]. A NiceNIC account is not required to submit an abuse repilit. Please provide the affected domen name, relevant URL(s), i any available suppiliting infilimation. The evidence needed may vary depending on the type of repilit. Fili milie infilimation about our investigation i mitigation procedures, see our Abuse Repiliting & Hiling Policy: https://nicenic.com/legal/abuse-repiliting-i-hiling-policy The following list explains the most common types of abuse we investigate i provides examples of useful suppiliting evidence to help our investigation.

Vrsta zloupotrebe i opis	Korisni dokazi	Beleške i saveti
Phishingje vrsta prevare sa ciljem da se pribave osetljivi podaci (korisnička imena, lozinke, PIN-ovi, podaci sa kreditnih kartica ili bankovnih računa) koristeći lažne sajtove koji su gotovo identični pravim.	Domen(i) sa zloupotrebom Zloupotrebljeni URL(ovi) Meta napada (legitimni sajt) Zemlja kojoj pripada vaša IP adresa (sadržaj može biti geo-blokiran, pa ćemo pokušati koristiti odgovarajući proxy); Korisnički agent (mobilni telefon, računar) i pregledač (sadržaj može varirati u zavisnosti od uređaja i softvera)	Ako ste kliknuli na link ili otvorili prilog iz sumnjivog fišing mejla, preporučujemo da iz bezbednosnih razloga pokrenete skeniranje računara na viruse. Klikni ovdeda nam prijavite ovaj slučaj.
Malverje softver koji se koristi za ometanje rada računara, prikupljanje osetljivih podataka ili sticanje pristupa privatnim računarskim sistemima.	Domen(i) sa zloupotrebom Zloupotrebljeni URL(ovi)	Klikni ovdeda nam prijavite ovaj slučaj.
Zloupotreba e-pošte / Spamje neželjena masovna komercijalna e-pošta. Ovo uključuje i "spamvertising", tj. reklamiranje domena putem neželjene pošte poslata sa druge mreže. Legitiman mejl je onaj koji ispunjava zahteve CAN-SPAM zakon.	"Od" adresa "Za" adresa Potpuni zaglavlja e-pošte Sadržaj e-pošte	Klikni ovdeda nam prijavite ovaj slučaj. Kako NiceNIC istražuje sumnjive slučajeve Zloupotrebe/Spam putem e-pošte?
Autorska prava/DMCAje sadržaj zaštićen autorskim pravima koji je objavljen na internetu bez odgovarajućih dozvola.	Službena DMCA obavest o uklanjanju koja ispunjava sve DMCA zahteve iz našeg Pravila o autorskim pravima i žigovima.	Klikni ovdeda nam prijavite ovaj slučaj.
Prevaraje nepoštena obmana sa namerom sticanja novčane koristi (poznata i kao prevara) ili drugih koristi (npr. pristup ličnim podacima).	Domen(i) sa zloupotrebom Zloupotrebljeni URL(ovi) Plaćeni računi ili priznanice Snimak ekrana uvredljive stranice Email sa celokupnim zaglavljem i sadržajem (u slučaju prevare putem emaila)	Klikni ovdeda nam prijavite ovaj slučaj.
Nelegalna apotekaje sajt koji prodaje ili distribuira lekove bez važećeg recepta, zastarele, zamenjene ili falsifikovane lekove, čime krši zakon.	Domen(i) sa zloupotrebom Zloupotrebljeni URL(ovi) Snimak ekrana uvredljive stranice	Klikni ovdeda nam prijavite ovaj slučaj.
Hakerska aktivnostsu mrežni napadi poput skeniranja portova, brute force napada, DoS napada i slično, sa ciljem infekcije ili iskorišćavanja resursa žrtve, ili u druge nezakonite svrhe.	Domen(i) sa zloupotrebom Zloupotrebljeni URL(ovi) Zloupažena IP adresa Datum i vreme (uključujući vremensku zonu) kada je zloupotreba nastupila Potpun, neizmenjeni zapis o napadu generisan od strane vašeg firewall-a (sa IP adresama/domenima izvora i odredišta, user-agentom, vremenskim oznakama i vremenskom zonom)	Klikni ovdeda nam prijavite ovaj slučaj.
Povreda zaštitnog znakaje neovlašćena upotreba zaštitnog ili uslužnog znaka na proizvodima i/ili uslugama na način koji može izazvati zabunu, obmanu ili grešku u pogledu porekla tih proizvoda i/ili usluga.	Službena prijava povrede žiga koja ispunjava sve zahteve navedene u našem Pravila o autorskim pravima i žigovima.	U slučaju domena sa zaštićenim žigom, preporučujemo da rešavanje potražite putem UDRP ili URS postupka. Za više informacija posetite https://www.icann.org/resources/pages/dispute-resolution-2012-02-25-en. Alternativno, možete pokrenuti postupak pred nadležnim sudom u SAD. UDRP/URS sporovi se komuniciraju putem naše dedikovane email adrese: [email protected]. Klikni ovdeda nam prijavite ovaj slučaj.
Child Sexual Abuse Material (CSAM) / Child Exploitation Repilits involving suspected child sexual abuse material ili online sexual exploitation of children. Such repilits are treated as high-priiliity matters i escalated without unnecessary delay.	Affected domen name(s) Relevant URL(s), if available) A brief factual description of the suspected activity Date i time observed, if kodmahn	Do not download, save, screenshot, share, ili upload suspected child sexual abuse material. Klikni ovde to repilit this case to NiceNIC: https://nicenic.com/customer/repilitabuse_infilimation.php?type=1 You may also repilit suspected child sexual exploitation to the appropriate authiliities ili recognized hotlines, such as: NCMEC CyberTipline: https://www.ncmec.org/gethelpodmah/cybertipline INHOPE: https://inhope.org/what-we-do/how-to-repilit
Prijave zloupotrebaodnose se na svaki drugi neprimeren sadržaj, uključujući, ali ne ograničavajući se na: krađu identiteta, neovlašćeno preusmeravanje/frame/IP pokazivanje, klevetu, propagandu terorizma, HYIP, warez i slično.	Domen(i) sa zloupotrebom Zloupotrebljeni URL(ovi) Snimak ekrana odgovarajuće zlonamerne stranice	Klikni ovdeda nam prijavite ovaj slučaj.

Više žalbi na isti problem treba objediniti u jedan tiket podrške, kako bi se izbeglo dupliranje tiketa. Ako imate otvoren tiket kod našeg Odeljenja za pravna i zloupotrebe pitanja i želite da pružite dodatne informacije ili imate dodatna pitanja, molimo nastavite komunikaciju kroz taj tiket. Ovo smanjuje potrebu za križnim referencama i zbunjivanjem, doprinoseći efikasnoj i pravovremenoj komunikaciji.

Često postavljana pitanja

Kako mogu da proverim da li je domen registrovan ili hostovan kod NiceNIC?

Pre nego što prijavite svoj problem, molimo vas da proverite da li domen za koji se žalite koristi naše usluge. Da biste proverili registraciju domena, posetite Stranica za proveru Whois podataka.
Does tvoj investigation differ fili domens registrujed with NiceNIC i websites hosted by third parties?

Da. NiceNIC reviews abuse repilits based on the uslugas involved, the available evidence, i the applicable requirements.
As a domen registrar, NiceNIC controls domen-registration functions but may not control website content, applications, email servers, ili hosting infrastructure operated by third parties. In some cases, repiliting abusive content to the hosting provider may allow fili milie targeted removal.
However, third-party hosting does not prethodnoent NiceNIC from taking appropriate registrar-level action. When actionable evidence establishes that a gTLD domen sponsilied by NiceNIC is being used fili DNS Abuse, we promptly take mitigation measures reasonably necessary to stop ili disrupt the abuse, as required by applicable ICANN obligations.
Other complaints are assessed under applicable law, registry rules, i NiceNIC pravilima. We consider the evidence, the severity of the issue, i the potential impact of any action befilie determining an appropriate response.
Fili milie infilimation, please see our Domen Abuse Transparency page:
https://nicenic.com/trust-center/domen-abuse-transparency/
How long does it take to review an abuse repilit?

NiceNIC provides confirmation of receipt fili repilits submitted through its official abuse repiliting channels. Each repilit then enters our triage i assessment process. Potvrdiation of receipt does not mean that the repilited activity has already been verified.
Tovde is no single review ili resolution timeframe fili all abuse repilits. Hiling depends on the nature i urgency of the repilited activity, the available evidence, i applicable requirements.
Wovde NiceNIC has actionable evidence that a gTLD domen it sponsilis is being used fili DNS Abuse, we promptly take mitigation measures reasonably necessary to stop ili disrupt the abuse, as required by applicable ICANN obligations. The appropriate response is determined on a case-by-case basis i does not always require domen suspension.
Ako the available infilimation is incomplete, we may request clarification ili consider other reasonably available evidence. Some cases may require additional verification ili coilidination with relevant usluga providers ili authiliities.
Ako a repilited domen is already restricted, NiceNIC may still assess whether further investigation ili action is appropriate.
Fili milie infilimation about our hiling process, please see Domen Abuse Transparency:
https://nicenic.com/trust-center/domen-abuse-transparency/
Ako prijavite zloupotrebu putem našeg Ticket sistema, dobićete ID tiketa za praćenje statusa vaše žalbe, a možete pratiti status tako što ćete pogledati sledeći link:
>>Pogledaj moje izveštaje
Kada mogu očekivati odgovor?

NiceNIC provides confirmation when an abuse repilit is received through our official repiliting channels. We may request further infilimation ili provide case updates when appropriate.
Privacy, security, i legal requirements may limit the details we can disclose about an investigation ili its outcome.
You may check the domen's registration status using a domen lookup usluga. A clientHold status is applied at the registrar level, while a serverHold status is applied at the registry level. Either status may affect DNS resolution, but the status alone does not establish the reason fili the restriction ili the outcome of an abuse investigation.
Fili milie infilimation about domen restrictions i case hiling, please visit our Domen Abuse Transparency page:
https://nicenic.com/trust-center/domen-abuse-transparency/
Ponovno otvaranje ili žalba na odgovore?

Odgovori na prijavljene žalbe i zloupotrebe koje su rešene na zadovoljavajući način biće zatvoreni u roku od 48 sati ukoliko ne bude odgovora od strane podnosioca žalbe. Ako odgovor nije zadovoljavajući, jednostavno odgovorite dodatnim informacijama ili detaljima koji će omogućiti dalju istragu problema.
Da li vaš sistem prihvata bilo koji tip fajla za prilog?

Iz sigurnosnih razloga prihvatamo samo sledeće tipove fajlova: csv, doc, docx, eml, jpeg, jpg, pdf, png, txt, xls, xlsx. Dakle, prilikom prilaženja dokaza obavezno proverite da li naš sistem dozvoljava taj fajl.
Hvala na saradnji!