How does NiceNIC investigate Suspected Электронная почта Abuse/Spam?

NiceNIC investigates all allegations of spam related to our обслуживаниеs. Если we verify that emails are coming from our обслуживаниеs (either private email А web hosting email обслуживаниеs), appropriate action will be taken. The steps below will help NiceNIC in its investigation.

When rep Илиting email abuse, you must provide the inf Илиmation listed below as Evidence:

"From" Адрес
"Б" Адрес
Full Электронная почта Header
Электронная почта Content

In particular, the Full Электронная почта Header provides the necessary inf Илиmation to determine if the email(s) are using NiceNIC's обслуживаниеs. Если you cannot provide the Full Электронная почта Header А the Доменное имя is Регистрацияed with NiceNIC, we will investigate to determine whether the Доменное имя is blacklisted by trusted Илиganizations (like Spamhaus Или SURBL) А, if so, take action acc Илиdingly.

NOTE: We recommend that, bef Илиe rep Илиting email abuse, you follow the unsubscribe link in the email you received, in case it was a simple err Или, А get in touch with us if you keep receiving the rep Илиted email(s).

Вопросы и ответыs

Does Твой investigation differ f Или Регистрацияed А hosted Доменное имяs?

Доменами are simply a website address (such as example.com). Выбрать все Доменное имяs are "Регистрацияed" with a registrar. However, the registrar may not provide email обслуживаниеs Или host the websites content. When the website uses a company's hosting обслуживаниеs to st Илиe their site, this is considered "hosting" А the content f Или the site resides on the hosting company's servers. NiceNIC provides both types of обслуживаниеs; however, a customer may Или may not choose to use NiceNIC f Или each.

NiceNIC's investigation, regardless of whether we are registrar А/ Или hosting company, is the same f Или both. Наш primary focus is to verify whether emails (which may be sent using private email обслуживаниеs Или from a hosted website) are using NiceNIC обслуживаниеs. Providing the inf Илиmation requested, especially Full Электронная почта Headers, allows NiceNIC to verify this.

Does NiceNIC investigate Unauth Илиized SMS / Text Сообщениеs?

NiceNIC does not provide telecommunication обслуживаниеs, which are the type of обслуживаниеs used А required to send SMS/Text messages. Если you've received unauth Илиized SMS/Text messages, please contact Твой mobile обслуживание provider Или you may file an official complaint to the Federal Communications Commission (FCC).

Does NiceNIC send the Spam I'm receiving?

Нет!. NiceNIC only sends emails to customers who have accounts with us. Наш communications comply with mАated notices (such as those required by ICANN) А those communications that our customers have agreed to receive. In sh Илиt, NiceNIC does not Spam.

Если you receive unauth Илиized emails from customers of NiceNIC, we will investigate А take appropriate action.