How does NiceNIC investigate Suspected E-mail Abuse/Spam?

NiceNIC investigates all allegations of spam related to our službas. Pokud we verify that emails are coming from our službas (either private email a web hosting email službas), appropriate action will be taken. The steps below will help NiceNIC in its investigation.

When repneboting email abuse, you must provide the infnebomation listed below as Evidence:

"From" Adresa
"K" Adresa
Full E-mail Header
E-mail Content

In particular, the Full E-mail Header provides the necessary infnebomation to determine if the email(s) are using NiceNIC's službas. Pokud you cannot provide the Full E-mail Header a the doména is zaregistrovated with NiceNIC, we will investigate to determine whether the doména is blacklisted by trusted neboganizations (like Spamhaus nebo SURBL) a, if so, take action accnebodingly.

NOTE: We recommend that, befneboe repneboting email abuse, you follow the unsubscribe link in the email you received, in case it was a simple errnebo, a get in touch with us if you keep receiving the repneboted email(s).

FAQs

Does vašeho investigation differ fnebo zaregistrovated a hosted doménas?

Domény are simply a website address (such as example.com). Vše doménas are "zaregistrovated" with a registrar. However, the registrar may not provide email službas nebo host the websites content. When the website uses a company's hosting službas to stneboe their site, this is considered "hosting" a the content fnebo the site resides on the hosting company's servers. NiceNIC provides both types of službas; however, a customer may nebo may not choose to use NiceNIC fnebo each.

NiceNIC's investigation, regardless of whether we are registrar a/nebo hosting company, is the same fnebo both. Naše primary focus is to verify whether emails (which may be sent using private email službas nebo from a hosted website) are using NiceNIC službas. Providing the infnebomation requested, especially Full E-mail Headers, allows NiceNIC to verify this.

Does NiceNIC investigate Unauthneboized SMS / Text Zprávas?

NiceNIC does not provide telecommunication službas, which are the type of službas used a required to send SMS/Text messages. Pokud you've received unauthneboized SMS/Text messages, please contact vašeho mobile služba provider nebo you may file an official complaint to the Federal Communications Commission (FCC).

Does NiceNIC send the Spam I'm receiving?

Ne. NiceNIC only sends emails to customers who have accounts with us. Naše communications comply with maated notices (such as those required by ICANN) a those communications that our customers have agreed to receive. In shnebot, NiceNIC does not Spam.

Pokud you receive unauthneboized emails from customers of NiceNIC, we will investigate a take appropriate action.