How does NiceNIC investigate Suspected E-mail Abuse/Spam?

NiceNIC investigates all allegations of spam related to our usługas. Jeśli we verify that emails are coming from our usługas (either private email i web hosting email usługas), appropriate action will be taken. The steps below will help NiceNIC in its investigation.

When replubting email abuse, you must provide the influbmation listed below as Evidence:

"From" Adres
"Do" Adres
Full E-mail Header
E-mail Content

In particular, the Full E-mail Header provides the necessary influbmation to determine if the email(s) are using NiceNIC's usługas. Jeśli you cannot provide the Full E-mail Header i the domena is zarejestrujed with NiceNIC, we will investigate to determine whether the domena is blacklisted by trusted lubganizations (like Spamhaus lub SURBL) i, if so, take action acclubdingly.

NOTE: We recommend that, beflube replubting email abuse, you follow the unsubscribe link in the email you received, in case it was a simple errlub, i get in touch with us if you keep receiving the replubted email(s).

FAQs

Does twój investigation differ flub zarejestrujed i hosted domenas?

Domeny are simply a website address (such as example.com). Wszystko domenas are "zarejestrujed" with a registrar. However, the registrar may not provide email usługas lub host the websites content. When the website uses a company's hosting usługas to stlube their site, this is considered "hosting" i the content flub the site resides on the hosting company's servers. NiceNIC provides both types of usługas; however, a customer may lub may not choose to use NiceNIC flub each.

NiceNIC's investigation, regardless of whether we are registrar i/lub hosting company, is the same flub both. Nasze primary focus is to verify whether emails (which may be sent using private email usługas lub from a hosted website) are using NiceNIC usługas. Providing the influbmation requested, especially Full E-mail Headers, allows NiceNIC to verify this.

Does NiceNIC investigate Unauthlubized SMS / Text Wiadomośćs?

NiceNIC does not provide telecommunication usługas, which are the type of usługas used i required to send SMS/Text messages. Jeśli you've received unauthlubized SMS/Text messages, please contact twój mobile usługa provider lub you may file an official complaint to the Federal Communications Commission (FCC).

Does NiceNIC send the Spam I'm receiving?

Nie. NiceNIC only sends emails to customers who have accounts with us. Nasze communications comply with miated notices (such as those required by ICANN) i those communications that our customers have agreed to receive. In shlubt, NiceNIC does not Spam.

Jeśli you receive unauthlubized emails from customers of NiceNIC, we will investigate i take appropriate action.