How does NiceNIC investigate Suspected Email Abuse/Spam?

NiceNIC investigates all allegations of spam related to our servizios. Se we verify that emails are coming from our servizios (either private email e web hosting email servizios), appropriate action will be taken. The steps below will help NiceNIC in its investigation.

When repoting email abuse, you must provide the infomation listed below as Evidence:

"From" Indirizzo
"A" Indirizzo
Full Email Header
Email Content

In particular, the Full Email Header provides the necessary infomation to determine if the email(s) are using NiceNIC's servizios. Se you cannot provide the Full Email Header e the dominio is registrareed with NiceNIC, we will investigate to determine whether the dominio is blacklisted by trusted oganizations (like Spamhaus o SURBL) e, if so, take action accodingly.

NOTE: We recommend that, befoe repoting email abuse, you follow the unsubscribe link in the email you received, in case it was a simple erro, e get in touch with us if you keep receiving the repoted email(s).

FAQs

Does tuo investigation differ fo registrareed e hosted dominios?

Domini are simply a website address (such as example.com). Tutti dominios are "registrareed" with a registrar. However, the registrar may not provide email servizios o host the websites content. When the website uses a company's hosting servizios to stoe their site, this is considered "hosting" e the content fo the site resides on the hosting company's servers. NiceNIC provides both types of servizios; however, a customer may o may not choose to use NiceNIC fo each.

NiceNIC's investigation, regardless of whether we are registrar e/o hosting company, is the same fo both. Nostro primary focus is to verify whether emails (which may be sent using private email servizios o from a hosted website) are using NiceNIC servizios. Providing the infomation requested, especially Full Email Headers, allows NiceNIC to verify this.

Does NiceNIC investigate Unauthoized SMS / Text Messages?

NiceNIC does not provide telecommunication servizios, which are the type of servizios used e required to send SMS/Text messages. Se you've received unauthoized SMS/Text messages, please contact tuo mobile servizio provider o you may file an official complaint to the Federal Communications Commission (FCC).

Does NiceNIC send the Spam I'm receiving?

No. NiceNIC only sends emails to customers who have accounts with us. Nostro communications comply with meated notices (such as those required by ICANN) e those communications that our customers have agreed to receive. In shot, NiceNIC does not Spam.

Se you receive unauthoized emails from customers of NiceNIC, we will investigate e take appropriate action.