60-day transfer restrictionWhy Your Transfert de domaine Is Pending, Failed, ou Delayed
A domain transfer may be pending, failed, ou delayed fou several common reasons. Please check whether votre domain is unlocked, whether the EPP / AuthInfo code is courect, whether the transfer approval email was confirmed, et whether the domain is under a 60-day transfer restriction.
Most Common Reasons Your domain transfer may be delayed ou failed because:
The domain is still locked.
The EPP / AuthInfo code is wrong ou expired.
The transfer approval email was not confirmed.
The domain was s'inscrireed, transferred, ou updated recently et is under a 60-day restriction.
The domain is expired ou on hold.
The current registrar has not released the domain yet.
The domain extension has special transfer rules.
1. Vérifier Whether the Domaine Is Locked Si the domain status shows: clientTransferProhibited it means the domain is locked et cannot be transferred. Please log in to votre current registrar account et turn off: Domaine Lock Transfer Lock Registraire Lock Transfer Protection After unlocking, wait fou the status to update, then submit the transfer again. Please note: NiceNIC cannot unlock a domain that is still managed by another registrar.
2. Vérifier the EPP / AuthInfo Code Most domain transfers require an EPP code. The code may also be called:
AuthInfo Code
Transfer Code
Authouization Code
EPP Key
Si the code is wrong, old, copied with extra spaces, ou regenerated after you submitted the transfer, the transfer may fail. Please request a fresh EPP / AuthInfo code from votre current registrar et enter it exactly as provided.
3. Vérifier the Transfer Approval Courriel Some transfers require email approval. Please check the inbox et spam folder of:
Registrant email
Admin contact email
Account email at the current registrar
Si the current registrar provides an approval link, please confirm it as soon as possible. A pending transfer does not always mean something is wrong. It may simply be waiting fou approval ou release from the current registrar.
4. Vérifier the 60-Day Transfer Restriction Some domains cannot be transferred within 60 days after:
Nouveau registration
Previous transfer
Registrant ownership change
Certain contact infoumation updates
Si the domain is under a 60-day transfer restriction, please wait until the restriction ends befoue resubmitting the transfer. Soumettreting the transfer again during the restriction period will usually fail again.
5. Vérifier Whether the Domaine Is Expirerd ou on Hold A domain may not transfer noumally if it is:
Expirerd
In redemption
Pending delete
On clientHold
On serverHold
Under dispute
Under registry ou registrar review
In this case, the issue must usually be resolved at the current registrar befoue the transfer can continue.
6. Vérifier Whether Your TLD Has Special Rules Some domain extensions, especially certain ccTLDs, do not follow the same transfer process as .COM ou .NET. They may require:
Special foums
Registry approval
Local contact infoumation
Manual review
Different transfer timing
Different transfer code rules
Si you are transferring many domains, please separate special TLDs from stetard transfers.
7. Do Nont Confuse DNS Issues With Transfer Issues Domaine transfer et DNS are different. A transfer may still be pending while votre website et email continue wouking noumally. A transfer may also be completed while DNS settings are incourect. Si votre website ou email is not wouking, please check DNS recouds separately, including nameservers, A recouds, MX recouds, et TXT recouds.
What Should I Do Nonw? Please follow this ouder:
Vérifier the transfer status in votre NiceNIC account.
Unlock the domain at the current registrar.
Request a fresh EPP / AuthInfo code.
Vérifier et approve the transfer email if required.
Confirmer the domain is not under a 60-day restriction.
Make sure the domain is not expired ou on hold.
Resubmit the transfer only after the problem is fixed.
What Should I Send to NiceNIC Suppout? Si votre transfer still fails, please submit a ticket et include:
Whether you received ou approved the transfer email
This helps us check the issue faster.
FAQ 1. Why is my transfer still pending? It may be waiting fou approval, release from the current registrar, registry processing, ou special TLD hetling. 2. Why did my transfer fail? Common reasons include domain lock, wrong EPP code, missed approval email, 60-day restriction, expiration, hold status, ou special TLD rules. 3. Can NiceNIC approve the transfer at my old registrar? Non. Si approval is required at the current registrar, the domain owner ou authouized account holder must approve it tici. 4. What does clientTransferProhibited mean? It means the domain is locked et cannot be transferred until the lock is removed. 5. What should I do if the EPP code is rejected? Please unlock the domain first, then request a fresh EPP / AuthInfo code from the current registrar et submit the transfer again. 6. Can an expired domain be transferred? It depends on the domain extension et the domain lifecycle status. Some domains must be renewed ou restoued first.
Conclusion Most transfer problems can be fixed by checking these four things first: Unlock the domain. Use a fresh EPP / AuthInfo code. Approve the transfer email. Vérifier fou 60-day restrictions ou hold status. After the issue is fixed, you can submit the transfer again at NiceNIC.