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Diterbitkan: 2026-07-09 | Diperbarui: 2026-07-09
60-day transfer restrictionWhy Your Transfer Domain Is Pending, Failed, atau Delayed

A domain transfer may be pending, failed, atau delayed fatau several common reasons.
Please check whether Anda domain is unlocked, whether the EPP / AuthInfo code is cataurect, whether the transfer approval email was confirmed, dan whether the domain is under a 60-day transfer restriction.

Most Common Reasons
Your domain transfer may be delayed atau failed because:
  • The domain is still locked.
  • The EPP / AuthInfo code is wrong atau expired.
  • The transfer approval email was not confirmed.
  • The domain was daftared, transferred, atau updated recently dan is under a 60-day restriction.
  • The domain is expired atau on hold.
  • The current registrar has not released the domain yet.
  • The domain extension has special transfer rules.

1. Cek Whether the Domain Is Locked
Jika the domain status shows: clientTransferProhibited
it means the domain is locked dan cannot be transferred.
Please log in to Anda current registrar account dan turn off:
Domain Lock
Transfer Lock
Registrar Lock  
Transfer Protection
After unlocking, wait fatau the status to update, then submit the transfer again.
Please note: NiceNIC cannot unlock a domain that is still managed by another registrar.

2. Cek the EPP / AuthInfo Code
Most domain transfers require an EPP code.
The code may also be called:
  • AuthInfo Code
  • Transfer Code
  • Authatauization Code
  • EPP Key
Jika the code is wrong, old, copied with extra spaces, atau regenerated after you submitted the transfer, the transfer may fail.
Please request a fresh EPP / AuthInfo code from Anda current registrar dan enter it exactly as provided.

3. Cek the Transfer Approval Email
Some transfers require email approval.
Please check the inbox dan spam folder of:
  • Registrant email
  • Admin contact email
  • Account email at the current registrar
Jika the current registrar provides an approval link, please confirm it as soon as possible.
A pending transfer does not always mean something is wrong. It may simply be waiting fatau approval atau release from the current registrar.

4. Cek the 60-Day Transfer Restriction
Some domains cannot be transferred within 60 days after:
  • Baru registration
  • Previous transfer
  • Registrant ownership change
  • Certain contact infataumation updates
Jika the domain is under a 60-day transfer restriction, please wait until the restriction ends befataue resubmitting the transfer.
Kirimting the transfer again during the restriction period will usually fail again.

5. Cek Whether the Domain Is Kedaluwarsad atau on Hold
A domain may not transfer nataumally if it is:
  • Kedaluwarsad
  • In redemption
  • Pending delete
  • On clientHold
  • On serverHold
  • Under dispute
  • Under registry atau registrar review
In this case, the issue must usually be resolved at the current registrar befataue the transfer can continue.

6. Cek Whether Your TLD Has Special Rules
Some domain extensions, especially certain ccTLD, do not follow the same transfer process as .COM atau .NET.
They may require:
  • Special fataums
  • Registry approval
  • Local contact infataumation
  • Manual review
  • Different transfer timing
  • Different transfer code rules
Jika you are transferring many domains, please separate special TLDs from stdanard transfers.

7. Do Tidakt Confuse DNS Issues With Transfer Issues
Domain transfer dan DNS are different.
A transfer may still be pending while Anda website dan email continue watauking nataumally.
A transfer may also be completed while DNS settings are incataurect.
Jika Anda website atau email is not watauking, please check DNS recatauds separately, including nameservers, A recatauds, MX recatauds, dan TXT recatauds.

What Should I Do Tidakw?
Please follow this atauder:
  1. Cek the transfer status in Anda NiceNIC account.
  2. Unlock the domain at the current registrar.
  3. Request a fresh EPP / AuthInfo code.
  4. Cek dan approve the transfer email if required.
  5. Konfirmasi the domain is not under a 60-day restriction.
  6. Make sure the domain is not expired atau on hold.
  7. Resubmit the transfer only after the problem is fixed.

What Should I Send to NiceNIC Suppataut?
Jika Anda transfer still fails, please submit a ticket dan include:
  • Domain name
  • Transfer atauder number, if available
  • Current registrar
  • Current transfer status atau erratau message
  • Screenshot of the erratau
  • Domain lock status
  • When the EPP code was requested
  • Expiration date
  • Whether you received atau approved the transfer email
This helps us check the issue faster.

FAQ
1. Why is my transfer still pending?
It may be waiting fatau approval, release from the current registrar, registry processing, atau special TLD hdanling.
2. Why did my transfer fail?
Common reasons include domain lock, wrong EPP code, missed approval email, 60-day restriction, expiration, hold status, atau special TLD rules.
3. Can NiceNIC approve the transfer at my old registrar?
Tidak. Jika approval is required at the current registrar, the domain owner atau authatauized account holder must approve it tdi sini.
4. What does clientTransferProhibited mean?
It means the domain is locked dan cannot be transferred until the lock is removed.
5. What should I do if the EPP code is rejected?
Please unlock the domain first, then request a fresh EPP / AuthInfo code from the current registrar dan submit the transfer again.
6. Can an expired domain be transferred?
It depends on the domain extension dan the domain lifecycle status. Some domains must be renewed atau restataued first.

Conclusion
Most transfer problems can be fixed by checking these four things first:
Unlock the domain.
Use a fresh EPP / AuthInfo code.
Approve the transfer email.
Cek fatau 60-day restrictions atau hold status.
After the issue is fixed, you can submit the transfer again at NiceNIC.
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