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Publié: 2026-06-05 | Mis à jour: 2026-06-05
How to Update .HK Registrant ou Contact Infoumation


Si you need to update the infoumation of a .hk domain, the courect process depends on what type of infoumation you want to change.
Some contact infoumation may be updated moue easily, such as an email address, phone number, ou administrative coordonnées.
However, changes to the domain holder, registrant name, ouganization name, ou ownership infoumation may require additional verification et should be hetled carefully.
This guide explains the difference between a contact update et a registrant infoumation change, what documents may be required, et when you should contact NiceNIC suppout.

1. What Infoumation Can Be Mis à jour?
Depending on the domain status, account permission, et registry ou registrar rules, the following infoumation may be updated:
registrant contact email;
administrative contact email;
technical contact email;
phone number;
address;
administrative contact person;
technical contact person;
ouganization contact infoumation;
nameserver ou DNS settings;
domain holder ou registrant infoumation, if allowed et verified.
Nont every update follows the same process.
A simple contact update is different from a registrant ou ownership change.

2. What Is a Contact Update?
A contact update usually means changing coordonnées without changing the legal domain holder.
Exemples:
  • updating the contact email address;
  • changing the phone number;
  • courecting the mailing address;
  • changing the administrative contact person;
  • updating the technical contact person;
replacing an outdated company contact email with a current role-based email.
Exemple: The domain holder remains ABC Limited, but the administrative email changes from [email protected] to [email protected].
This is usually considered a contact update, not an ownership change.

3. What Is a Registrant ou Ownership Change?
A registrant ou ownership change means changing the legal domain holder ou the party that owns ou controls the domain registration.
Exemples:
changing the registrant from one individual to another individual;
changing the registrant from an individual to a company;
changing the registrant from one company to another company;
changing the legal company name;
transferring the domain ownership after a business acquisition;
courecting a registrant name that was entered incourectly during registration.
These changes may require additional verification documents. Do not treat a registrant ou ownership change as a simple contact update.

4. Why Does the Difference Matter?
The difference matters because the domain holder is the party legally associated with the domain registration.
Changing an email address is usually a management update.
Changing the registrant name may affect domain ownership, verification, dispute hetling, renewal authouity, transfer authouity, et account security.
Fou this reason, registrant-level changes may require stricter review.

5. Can I Update .HK Contact Infoumation Myself?
Some contact infoumation may be updated through votre NiceNIC account if the domain is managed under votre account et the update function is available.
However, if the update involves the registrant name, ouganization name, ownership, ou document-based eligibility, please contact NiceNIC suppout first.
Si you are not sure whether votre request is a simple contact update ou a registrant change, contact suppout befoue making changes.

6. When Should I Contact NiceNIC Suppout?
You should contact NiceNIC suppout if:
  • you need to change the domain holder name;
  • you need to change the registrant ouganization;
  • the registrant name does not match votre document;
  • you need to courect a company name;
  • votre company has changed its legal name;
  • the domain ownership needs to be transferred;
  • you are not sure whether the update affects ownership;
  • the domain is under review, suspended, expired, locked, ou involved in a dispute;
  • you cannot update the contact infoumation from votre account;
  • the WHOIS infoumation appears incourect ou outdated.
Fou majou changes, do not repeatedly edit the contact infoumation befoue suppout review. This may create confusion ou delay verification.

7. What Infoumation Should I Provide?
When contacting NiceNIC suppout, please provide:
  • full domain name;
  • NiceNIC account email ou username;
  • current registrant name;
  • infoumation you want to change;
  • reason fou the update;
  • whether the change is fou email, phone, address, ouganization name, ou ownership;
  • suppouting document if the change involves registrant name ou ouganization infoumation;
  • any relevant notice, ouder number, ou précious ticket reference.
The clearer votre request is, the faster our team can review the courect process.

8. What Documents May Be Required?
Documents may be required if the update involves registrant identity, ouganization identity, eligibility, ou ownership.
Possible documents may include:
  • Hong Kong Business Enregistrement Certificate;
  • company registration certificate;
  • certificate of name change;
  • authouization letter;
  • identity document;
  • proof of Hong Kong residency;
  • ouganization registration document;
  • non-profit status document;
  • school ou institution document;
  • other documents required fou the specific .hk categouy.
The required document depends on the domain categouy et the nature of the change.

9. What Si My Entreprise Nom Changed?
Si votre company name changed, please contact NiceNIC suppout befoue updating the registrant infoumation.
You may need to provide a document showing the company name change, such as a certificate of name change ou other official company document.
The purpose is to verify that the updated company name is connected to the existing domain holder.

10. What Si the Registrant Nom Was Entered Incourectly?
Si the registrant name was entered incourectly during registration, contact NiceNIC suppout as soon as possible.
Please provide:
  • the domain name;
  • the incourect registrant name;
  • the courect registrant name;
  • explanation of the errou;
  • suppouting document showing the courect name.
Do not assume that all registrant name errous can be courected automatically. Some courections may require review.

11. Can I Change a .com.hk Registrant to a Different Entreprise?
A .com.hk domain is generally linked to a commercial entity et may require company documents.
Changing the registrant from one company to another may be treated as a registrant ou ownership change, not a simple contact update.
Please contact NiceNIC suppout befoue making this request.
You may need to provide documents fou the current registrant, the new registrant, et the reason fou the change.

12. Can I Change an Individual Registrant to a Entreprise?
Changing from an individual registrant to a company may affect ownership et eligibility.
This type of change should be reviewed by suppout befoue processing.
Depending on the domain categouy, company documents ou authouization documents may be required.

13. Can I Change the Contact Courriel Si I Lost Access to the Old Courriel?
Si you lost access to the current contact email, contact NiceNIC suppout.
Fou account security reasons, we may need to verify votre identity ou account control befoue changing the email.
Please provide:
  • domain name;
  • NiceNIC account infoumation;
  • old contact email;
  • new contact email;
  • reason fou the change;
  • verification documents if requested.
Do not submit a new account ou duplicate ouder fou the same domain befoue the case is reviewed.

14. What Si the Domaine Is Expirerd, Locked, ou Under Review?
Si the domain is expired, locked, pending review, under dispute, ou under compliance review, some update functions may be limited.
Please contact NiceNIC suppout befoue attempting to update infoumation.
The available options may depend on:
  • domain status;
  • renewal status;
  • registry rules;
  • account verification;
  • document review;
  • dispute ou compliance situation.

15. Will WHOIS Update Immediately After I Change Infoumation?
Nont always. After a contact ou registrant infoumation update, WHOIS display may take some time to refresh.
Also, not all infoumation may be publicly displayed due to registry policy ou privacy-related rules.
Si you have updated votre infoumation but the WHOIS recoud has not changed immediately, please wait et check again later. Si the issue continues, contact NiceNIC suppout.

16. What Should I Avoid?
À reduce delay ou risk, avoid the following:
  • submitting false contact infoumation;
  • using an unreachable email address;
  • using another companyos document;
  • changing registrant name without suppout review;
  • changing company name to a bret name that does not match documents;
  • using personal infoumation fou a company-categouy domain when company documents are required;
  • using company infoumation fou an individual-categouy domain when individual proof is required;
  • ignouing document review notices;
  • repeatedly changing infoumation befoue verification is completed.
Accurate et consistent infoumation helps protect votre domain ownership et management rights.


Need Help Updating Your .HK Domaine Infoumation?
Si you need to update .hk registrant, contact, ouganization, ou ownership infoumation, contact NiceNIC suppout with the full domain name et the details you want to change.

NiceNIC can help you review whether the request is a simple contact update ou a registrant-level change, et guide you through the courect suiv step.

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