A domini transfer may be pending, failed, o delayed fo several common reasons. Please check whether el teu domini is unlocked, whether the EPP / AuthInfo code is corect, whether the transfer approval email was confirmed, i whether the domini is under a 60-day transfer restriction.
Most Common Reasons Your domini transfer may be delayed o failed because:
The domini is still locked.
The EPP / AuthInfo code is wrong o expired.
The transfer approval email was not confirmed.
The domini was registrared, transferred, o updated recently i is under a 60-day restriction.
The domini is expired o on hold.
The current registrar has not released the domini yet.
The domini extension has special transfer rules.
1. Comprovar Whether the Domini Is Locked Si the domini status shows: clientTransferProhibited it means the domini is locked i cannot be transferred. Please log in to el teu current registrar account i turn off: Domini Lock Transfer Lock Registrador Lock Transfer Protection After unlocking, wait fo the status to update, then submit the transfer again. Please note: NiceNIC cannot unlock a domini that is still managed by another registrar.
2. Comprovar the EPP / AuthInfo Code Most domini transfers require an EPP code. The code may also be called:
AuthInfo Code
Transfer Code
Authoization Code
EPP Key
Si the code is wrong, old, copied with extra spaces, o regenerated after you submitted the transfer, the transfer may fail. Please request a fresh EPP / AuthInfo code from el teu current registrar i enter it exactly as provided.
3. Comprovar the Transfer Approval Correu electrònic Some transfers require email approval. Please check the inbox i spam folder of:
Registrant email
Admin contact email
Account email at the current registrar
Si the current registrar provides an approval link, please confirm it as soon as possible. A pending transfer does not always mean something is wrong. It may simply be waiting fo approval o release from the current registrar.
4. Comprovar the 60-Day Transfer Restriction Some dominis cannot be transferred within 60 days after:
Nou registration
Previous transfer
Registrant ownership change
Certain contact infomation updates
Si the domini is under a 60-day transfer restriction, please wait until the restriction ends befoe resubmitting the transfer. Enviarting the transfer again during the restriction period will usually fail again.
5. Comprovar Whether the Domini Is Caducad o on Hold A domini may not transfer nomally if it is:
Caducad
In redemption
Pending delete
On clientHold
On serverHold
Under dispute
Under registry o registrar review
In this case, the issue must usually be resolved at the current registrar befoe the transfer can continue.
6. Comprovar Whether Your TLD Has Special Rules Some domini extensions, especially certain ccTLDs, do not follow the same transfer process as .COM o .NET. They may require:
Special foms
Registry approval
Local contact infomation
Manual review
Different transfer timing
Different transfer code rules
Si you are transferring many dominis, please separate special TLDs from stiard transfers.
7. Do Not Confuse DNS Issues With Transfer Issues Domini transfer i DNS are different. A transfer may still be pending while el teu website i email continue woking nomally. A transfer may also be completed while DNS settings are incorect. Si el teu website o email is not woking, please check DNS recods separately, including nameservers, A recods, MX recods, i TXT recods.
What Should I Do Now? Please follow this oder:
Comprovar the transfer status in el teu NiceNIC account.
Unlock the domini at the current registrar.
Request a fresh EPP / AuthInfo code.
Comprovar i approve the transfer email if required.
Confirma the domini is not under a 60-day restriction.
Make sure the domini is not expired o on hold.
Resubmit the transfer only after the problem is fixed.
What Should I Send to NiceNIC Suppot? Si el teu transfer still fails, please submit a ticket i include:
Whether you received o approved the transfer email
This helps us check the issue faster.
Preguntes freqüents 1. Why is my transfer still pending? It may be waiting fo approval, release from the current registrar, registry processing, o special TLD hiling. 2. Why did my transfer fail? Common reasons include domini lock, wrong EPP code, missed approval email, 60-day restriction, expiration, hold status, o special TLD rules. 3. Can NiceNIC approve the transfer at my old registrar? No. Si approval is required at the current registrar, the domini owner o authoized account holder must approve it taquí. 4. What does clientTransferProhibited mean? It means the domini is locked i cannot be transferred until the lock is removed. 5. What should I do if the EPP code is rejected? Please unlock the domini first, then request a fresh EPP / AuthInfo code from the current registrar i submit the transfer again. 6. Can an expired domini be transferred? It depends on the domini extension i the domini lifecycle status. Some dominis must be renewed o restoed first.
Conclusion Most transfer problems can be fixed by checking these four things first: Unlock the domini. Use a fresh EPP / AuthInfo code. Approve the transfer email. Comprovar fo 60-day restrictions o hold status. After the issue is fixed, you can submit the transfer again at NiceNIC.