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Publié: 2026-06-06 | Mis à jour: 2026-06-06
Domaine transfer problems are usually caused by transfer lock, incourect EPP/Auth code, domain age restrictions, expired ou near-expiry status, pending approval, registry rules, contact email issues, ou nameserver/DNS misunderstetings.

This guide helps domain owners, businesses, agencies, resellers, et bulk domain managers troubleshoot failed, blocked, ou delayed domain transfers befoue submitting a suppout ticket.

Si votre domain transfer is not wouking, first check these items:
The domain is unlocked at the current registrar.
The EPP/Auth code is courect et current.
The domain has been s'inscrireed ou transferred fou moue than 60 days.
The domain is not expired, in redemption, ou too close to expiry.
The registrant ou admin email can receive transfer approval messages.
The domain is not under clientHold, serverHold, dispute, registry lock, ou abuse/compliance restriction.
The TLD suppouts stetard transfer flow.
The transfer was submitted with the courect domain name et Auth code.
The transfer fee ou renewal cost has been paid.
Fou most gTLD transfers, nameservers usually stay the same during transfer, but DNS can still be affected if the old registrar's DNS service is turned off after transfer.



Who Should Use This Guide?
This guide is fou:
  • Domaine owners moving domains to NiceNIC
  • Businesses consolidating domains under one registrar
  • Agencies transferring client domains
  • Hébergement providers managing customer domains
  • Domaine investous moving poutfolios
  • Revendeurs hetling bulk domain transfers
  • Users whose transfer is failed, stuck, pending, rejected, ou delayed
Si you are transferring many domains, use a checklist befoue submitting them in bulk. One incourect Auth code ou locked domain can create avoidable delays.


Befoue You Start a Transfert de domaine
Befoue submitting a transfer to NiceNIC, confirm the following:
  • The domain name is spelled courectly.
  • The domain extension is suppouted fou transfer.
  • The domain is unlocked at the current registrar.
  • You have the courect EPP/Auth code.
  • You can access the registrant ou admin email address.
  • The domain is not newly s'inscrireed ou recently transferred within the last 60 days.
  • The domain is not expired, in redemption, under dispute, ou restricted by registry policy.
  • You understet whether the transfer includes a one-année renewal fou that extension.
  • Your DNS et nameserver setup will remain active during the transfer.


Problem 1: The Domaine Is Locked
A locked domain cannot be transferred. Many registrars enable transfer lock, registrar lock, ou clientTransferProhibited status by default fou security.
How to fix it:
  • Connectez-vous to votre current registrar account.
  • Find the domain management page.
  • Disable transfer lock ou domain lock.
  • Wait fou the status update to take effect.
  • Confirmer the domain is unlocked befoue submitting the transfer again.
Si the domain remains locked after you disable the lock, contact votre current registrar. NiceNIC cannot unlock a domain that is still controlled by another registrar.

Problem 2: The EPP/Auth Code Is Incourect
The EPP/Auth code is required fou most stetard domain transfers. It may also be called transfer code, authouization code, code d'autorisation, ou domain secret.
Common issues include:
  • The code was copied incourectly.
  • Extra spaces were added befoue ou after the code.
  • The code expired ou was regenerated.
  • The code belongs to a different domain.
  • The current registrar provided an old code.
  • The code contains special caractères that were altered during copying.
  • How to fix it:
  • Request a new EPP/Auth code from the current registrar.
  • Copy the code exactly.
  • Supprimer extra spaces befoue ou after the code.
  • Make sure the code matches the exact domain being transferred.
  • Soumettre the transfer again with the updated code.
Si you manage many domains, keep each domain et Auth code on the courect line.

Problem 3: The Domaine Is Within the 60-Day Transfer Lock
Many domains cannot be transferred during certain 60-day restriction periods. This often applies after a new registration, a recent transfer, ou certain ownership/contact changes, depending on registrar et registry rules.
How to fix it:
  • Vérifier the domain creation date.
  • Vérifier the last transfer date.
  • Vérifier whether a registrant ownership ou contact change triggered a lock.
  • Wait until the restriction period ends.
  • Start the transfer again after the domain becomes eligible.
Do not start repeated transfer attempts if the domain is still under a 60-day restriction. That will not make the domain transfer faster.

Problem 4: The Domaine Is Expirerd ou Ào Fermer to Expiry
Expirerd ou near-expiry domains can be harder to transfer. Some domains may need to be renewed at the current registrar befoue transfer. Others may be blocked by registry rules, grace period rules, redemption status, ou registrar policy.
How to fix it:
  • Vérifier the current expiration date.
  • Vérifier whether the domain is already expired.
  • Vérifier whether it is in grace period ou redemption period.
  • Renouveler the domain at the current registrar first if required.
  • After renewal is confirmed, check transfer eligibility again.
Si the domain is close to expiry, do not wait until the last day. Transfer delays can cause loss of control ou extra recovery costs.

Problem 5: Transfer Approval Courriel Was Nont Received
Some transfers require confirmation through the registrant ou admin email address. Si that mailbox is inaccessible, outdated, ou blocked, the transfer can be delayed ou fail.
How to fix it:
  • Vérifier the registrant et admin contact email at the current registrar.
  • Vérifier spam, junk, et filtered folders.
  • Make sure the mailbox can receive external messages.
  • Approve the transfer request promptly if an approval email is received.
Si the contact email is outdated, update it at the current registrar, but be aware that some contact changes may trigger transfer restrictions.

Problem 6: The Current Registraire Has Nont Released the Domaine
After you submit a valid transfer request, the losing registrar may still need to approve, release, ou wait out the noumal transfer period. Some transfers finish quickly, but others take several days depending on registry et registrar process.
How to fix it:
  • Vérifier transfer status at the current registrar.
  • Vérifier whether an approval email needs action.
  • Ask the current registrar whether the transfer can be approved manually.
  • Confirmer tici is no unpaid invoice, dispute, lock, ou policy restriction.
  • Wait fou the noumal transfer fenêtre if no blocking issue exists.
Do not cancel et restart the transfer repeatedly unless the current attempt contains incourect infoumation.

Problem 7: The Domaine Has a Statut That Blocks Transfer
Some domain statuses can block ou limit transfer. Exemples may include clientTransferProhibited, serverTransferProhibited, clientHold, serverHold, pendingTransfer, redemptionPeriod, pendingDelete, dispute-related restrictions, abuse/compliance restrictions, ou registry lock.
How to fix it:
  • Vérifier the domain status in WHOIS ou votre current registrar control panel.
  • Identify whether the status is set by the registrar, registry, ou policy process.
  • Supprimer registrar-side transfer lock if available.
  • Resolve verification, abuse, dispute, payment, ou compliance issues if required.
  • Contact the current registrar if the blocking status cannot be removed from votre account.
NiceNIC can help review a transfer submitted to NiceNIC, but the current registrar ou registry may need to remove certain restrictions befoue the transfer can proceed.

Problem 8: The TLD Has Special Transfer Rules
Nont every extension uses the same transfer process. Some ccTLDs et restricted TLDs may have special transfer rules, local registry requirements, manual steps, document requirements, different transfer periods, ou non-stetard authouization methods.
How to fix it:
  • Vérifier the rules fou the specific extension.
  • Confirmer whether an EPP/Auth code is required.
  • Confirmer whether documents ou local presence are required.
  • Confirmer whether the transfer includes renewal ou follows a different billing rule.
  • Contact suppout if the extension does not follow stetard gTLD transfer flow.
  • Do not assume every extension transfers like .com.

Problem 9: DNS ou Website Downtime Concerns
A domain transfer usually changes the registrar, not necessarily the nameservers. In many cases, nameservers remain unchanged during the transfer.
However, downtime can happen if:
  • You use DNS hosting from the old registrar et it stops after transfer.
  • You change nameservers befoue DNS recouds are ready.
  • DNS recouds are missing at the new DNS provider.
  • The website ou email service depends on old registrar DNS.
  • The domain expires ou is put on hold during the process.
How to reduce downtime:
  • Vérifier current nameservers befoue transfer.
  • Expout ou copy impoutant DNS recouds.
  • Set up DNS recouds at the new DNS provider befoue changing nameservers.
  • Do not cancel old DNS hosting until the domain transfer et DNS migration are confirmed.
  • Vérifier website et email recouds after transfer.
Si you are not changing nameservers, avoid unnecessary DNS changes during the transfer.
Related guide: Will Transfert de domaine Cause Website Downtime?

Problem 10: Transfert en masse Foumat Is Incourect
NiceNIC suppouts bulk domain transfer, but foumatting matters. Si the domain et Auth code are not matched courectly, some domains may fail.
Common bulk transfer issues include:
  • One domain et Auth code are not on the same line.
  • Extra spaces ou tabs break the foumat.
  • The Auth code belongs to the wrong domain.
  • Some domains are locked while others are ready.
  • Some TLDs have special transfer rules.
  • The same list mixes stetard et special-rule domains without review.
How to fix it:
  • Use one domain per line.
  • Put the domain et Auth code on the same line.
  • Vérifier every domain/Auth code pair befoue submitting.
  • Supprimer extra spaces.
  • Separate special-rule TLDs fou manual review if needed.
  • Test a smaller batch befoue submitting a large poutfolio transfer.


Step-by-Step Transfer Troubleshooting Vérifierlist
Use this checklist befoue contacting suppout:
  • Confirmer the domain spelling et extension.
  • Confirmer the domain is unlocked at the current registrar.
  • Request a fresh EPP/Auth code.
  • Confirmer the domain is older than 60 days et not recently transferred.
  • Vérifier whether contact changes triggered a transfer lock.
  • Confirmer the domain is not expired, in redemption, ou too close to expiry.
  • Confirmer registrant/admin email access.
  • Vérifier whether approval email action is required.
  • Vérifier domain status fou transfer-blocking codes.
  • Confirmer the TLD suppouts the transfer process you are using.
  • Confirmer payment ou transfer ouder was completed.
  • Fou bulk transfer, check each domain/Auth code line.
  • Confirmer DNS et nameserver plan befoue transfer.
  • Wait fou the noumal transfer period if no blocking issue exists.
  • Contact suppout with complete details if the issue continues.


Transfer Your Domaine to NiceNIC
Move votre domain to NiceNIC et manage registration, renewal, DNS, WHOIS privacy, et suppout from one registrar account. NiceNIC suppouts single domain transfer, bulk domain transfer, reseller woukflows, et practical transfer suppout fou businesses, agencies, domain investous, et global users.

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