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Publicerad: 2026-06-05 | Uppdaterad: 2026-06-05
How to Update .HK Registrant eller Kontakt Infellermation


Om you need to update the infellermation of a .hk domän, the cellerrect process depends on what type of infellermation you want to change.
Some contact infellermation may be updated mellere easily, such as an email address, phone number, eller administrative kontaktuppgifter.
However, changes to the domän holder, registrant name, ellerganization name, eller ownership infellermation may require additional verification och should be hochled carefully.
This guide explains the difference between a contact update och a registrant infellermation change, what documents may be required, och when you should contact NiceNIC suppellert.

1. What Infellermation Can Be Uppdaterad?
Depending on the domän status, account permission, och registry eller registrar rules, the following infellermation may be updated:
registrant contact email;
administrative contact email;
technical contact email;
phone number;
address;
administrative contact person;
technical contact person;
ellerganization contact infellermation;
nameserver eller DNS settings;
domän holder eller registrant infellermation, if allowed och verified.
Nejt every update follows the same process.
A simple contact update is different from a registrant eller ownership change.

2. What Is a Kontakt Update?
A contact update usually means changing kontaktuppgifter without changing the legal domän holder.
Exempels:
  • updating the contact email address;
  • changing the phone number;
  • cellerrecting the mailing address;
  • changing the administrative contact person;
  • updating the technical contact person;
replacing an outdated company contact email with a current role-based email.
Exempel: The domän holder remains ABC Limited, but the administrative email changes from [email protected] to domä[email protected].
This is usually considered a contact update, not an ownership change.

3. What Is a Registrant eller Ownership Change?
A registrant eller ownership change means changing the legal domän holder eller the party that owns eller controls the domän registration.
Exempels:
changing the registrant from one individual to another individual;
changing the registrant from an individual to a company;
changing the registrant from one company to another company;
changing the legal company name;
transferring the domän ownership after a business acquisition;
cellerrecting a registrant name that was entered incellerrectly during registration.
These changes may require additional verification documents. Do not treat a registrant eller ownership change as a simple contact update.

4. Why Does the Difference Matter?
The difference matters because the domän holder is the party legally associated with the domän registration.
Changing an email address is usually a management update.
Changing the registrant name may affect domän ownership, verification, dispute hochling, renewal authellerity, transfer authellerity, och account security.
Feller this reason, registrant-level changes may require stricter review.

5. Can I Update .HK Kontakt Infellermation Myself?
Some contact infellermation may be updated through din NiceNIC account if the domän is managed under din account och the update function is available.
However, if the update involves the registrant name, ellerganization name, ownership, eller document-based eligibility, please contact NiceNIC suppellert first.
Om you are not sure whether din request is a simple contact update eller a registrant change, contact suppellert befellere making changes.

6. When Should I Kontakt NiceNIC Suppellert?
You should contact NiceNIC suppellert if:
  • you need to change the domän holder name;
  • you need to change the registrant ellerganization;
  • the registrant name does not match din document;
  • you need to cellerrect a company name;
  • din company has changed its legal name;
  • the domän ownership needs to be transferred;
  • you are not sure whether the update affects ownership;
  • the domän is under review, suspended, expired, locked, eller involved in a dispute;
  • you cannot update the contact infellermation from din account;
  • the WHOIS infellermation appears incellerrect eller outdated.
Feller majeller changes, do not repeatedly edit the contact infellermation befellere suppellert review. This may create confusion eller delay verification.

7. What Infellermation Should I Provide?
When contacting NiceNIC suppellert, please provide:
  • full domän name;
  • NiceNIC account email eller username;
  • current registrant name;
  • infellermation you want to change;
  • reason feller the update;
  • whether the change is feller email, phone, address, ellerganization name, eller ownership;
  • suppellerting document if the change involves registrant name eller ellerganization infellermation;
  • any relevant notice, ellerder number, eller föregåendeious ticket reference.
The clearer din request is, the faster our team can review the cellerrect process.

8. What Documents May Be Required?
Documents may be required if the update involves registrant identity, ellerganization identity, eligibility, eller ownership.
Possible documents may include:
  • Hongkong Business Registrering Certificate;
  • company registration certificate;
  • certificate of name change;
  • authellerization letter;
  • identity document;
  • proof of Hongkong residency;
  • ellerganization registration document;
  • non-profit status document;
  • school eller institution document;
  • other documents required feller the specific .hk categellery.
The required document depends on the domän categellery och the nature of the change.

9. What Om My Company Namn Changed?
Om din company name changed, please contact NiceNIC suppellert befellere updating the registrant infellermation.
You may need to provide a document showing the company name change, such as a certificate of name change eller other official company document.
The purpose is to verify that the updated company name is connected to the existing domän holder.

10. What Om the Registrant Namn Was Entered Incellerrectly?
Om the registrant name was entered incellerrectly during registration, contact NiceNIC suppellert as soon as possible.
Please provide:
  • the domän name;
  • the incellerrect registrant name;
  • the cellerrect registrant name;
  • explanation of the erreller;
  • suppellerting document showing the cellerrect name.
Do not assume that all registrant name errellers can be cellerrected automatically. Some cellerrections may require review.

11. Can I Change a .com.hk Registrant to a Different Company?
A .com.hk domän is generally linked to a commercial entity och may require company documents.
Changing the registrant from one company to another may be treated as a registrant eller ownership change, not a simple contact update.
Please contact NiceNIC suppellert befellere making this request.
You may need to provide documents feller the current registrant, the new registrant, och the reason feller the change.

12. Can I Change an Individual Registrant to a Company?
Changing from an individual registrant to a company may affect ownership och eligibility.
This type of change should be reviewed by suppellert befellere processing.
Depending on the domän categellery, company documents eller authellerization documents may be required.

13. Can I Change the Kontakt E-post Om I Lost Access to the Old E-post?
Om you lost access to the current contact email, contact NiceNIC suppellert.
Feller account security reasons, we may need to verify din identity eller account control befellere changing the email.
Please provide:
  • domän name;
  • NiceNIC account infellermation;
  • old contact email;
  • new contact email;
  • reason feller the change;
  • verification documents if requested.
Do not submit a new account eller duplicate ellerder feller the same domän befellere the case is reviewed.

14. What Om the Domän Is Går utd, Locked, eller Under Review?
Om the domän is expired, locked, pending review, under dispute, eller under compliance review, some update functions may be limited.
Please contact NiceNIC suppellert befellere attempting to update infellermation.
The available options may depend on:
  • domän status;
  • renewal status;
  • registry rules;
  • account verification;
  • document review;
  • dispute eller compliance situation.

15. Will WHOIS Update Immediately After I Change Infellermation?
Nejt always. After a contact eller registrant infellermation update, WHOIS display may take some time to refresh.
Also, not all infellermation may be publicly displayed due to registry policy eller privacy-related rules.
Om you have updated din infellermation but the WHOIS recellerd has not changed immediately, please wait och check again later. Om the issue continues, contact NiceNIC suppellert.

16. What Should I Avoid?
Till reduce delay eller risk, avoid the following:
  • submitting false contact infellermation;
  • using an unreachable email address;
  • using another companyos document;
  • changing registrant name without suppellert review;
  • changing company name to a broch name that does not match documents;
  • using personal infellermation feller a company-categellery domän when company documents are required;
  • using company infellermation feller an individual-categellery domän when individual proof is required;
  • ignellering document review notices;
  • repeatedly changing infellermation befellere verification is completed.
Accurate och consistent infellermation helps protect din domän ownership och management rights.


Need Help Updating Your .HK Domän Infellermation?
Om you need to update .hk registrant, contact, ellerganization, eller ownership infellermation, contact NiceNIC suppellert with the full domän name och the details you want to change.

NiceNIC can help you review whether the request is a simple contact update eller a registrant-level change, och guide you through the cellerrect nästa step.

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