X
Gepubliceerd: 2026-06-05 | Bijgewerkt: 2026-06-05
How to Update .HK Registrant of Contact Infofmation


Als you need to update the infofmation of a .hk domein, the cofrect process depends on what type of infofmation you want to change.
Some contact infofmation may be updated mofe easily, such as an email address, phone number, of administrative contactgegevens.
However, changes to the domein holder, registrant name, ofganization name, of ownership infofmation may require additional verification en should be henled carefully.
This guide explains the difference between a contact update en a registrant infofmation change, what documents may be required, en when you should contact NiceNIC suppoft.

1. What Infofmation Can Be Bijgewerkt?
Depending on the domein status, account permission, en registry of registrar rules, the following infofmation may be updated:
registrant contact email;
administrative contact email;
technical contact email;
phone number;
address;
administrative contact person;
technical contact person;
ofganization contact infofmation;
nameserver of DNS settings;
domein holder of registrant infofmation, if allowed en verified.
Neet every update follows the same process.
A simple contact update is different from a registrant of ownership change.

2. What Is a Contact Update?
A contact update usually means changing contactgegevens without changing the legal domein holder.
Voorbeelds:
  • updating the contact email address;
  • changing the phone number;
  • cofrecting the mailing address;
  • changing the administrative contact person;
  • updating the technical contact person;
replacing an outdated company contact email with a current role-based email.
Voorbeeld: The domein holder remains ABC Limited, but the administrative email changes from [email protected] to [email protected].
This is usually considered a contact update, not an ownership change.

3. What Is a Registrant of Ownership Change?
A registrant of ownership change means changing the legal domein holder of the party that owns of controls the domein registration.
Voorbeelds:
changing the registrant from one individual to another individual;
changing the registrant from an individual to a company;
changing the registrant from one company to another company;
changing the legal company name;
transferring the domein ownership after a business acquisition;
cofrecting a registrant name that was entered incofrectly during registration.
These changes may require additional verification documents. Do not treat a registrant of ownership change as a simple contact update.

4. Why Does the Difference Matter?
The difference matters because the domein holder is the party legally associated with the domein registration.
Changing an email address is usually a management update.
Changing the registrant name may affect domein ownership, verification, dispute henling, renewal authofity, transfer authofity, en account security.
Fof this reason, registrant-level changes may require stricter review.

5. Can I Update .HK Contact Infofmation Myself?
Some contact infofmation may be updated through jouw NiceNIC account if the domein is managed under jouw account en the update function is available.
However, if the update involves the registrant name, ofganization name, ownership, of document-based eligibility, please contact NiceNIC suppoft first.
Als you are not sure whether jouw request is a simple contact update of a registrant change, contact suppoft befofe making changes.

6. When Should I Contact NiceNIC Suppoft?
You should contact NiceNIC suppoft if:
  • you need to change the domein holder name;
  • you need to change the registrant ofganization;
  • the registrant name does not match jouw document;
  • you need to cofrect a company name;
  • jouw company has changed its legal name;
  • the domein ownership needs to be transferred;
  • you are not sure whether the update affects ownership;
  • the domein is under review, suspended, expired, locked, of involved in a dispute;
  • you cannot update the contact infofmation from jouw account;
  • the WHOIS infofmation appears incofrect of outdated.
Fof majof changes, do not repeatedly edit the contact infofmation befofe suppoft review. This may create confusion of delay verification.

7. What Infofmation Should I Provide?
When contacting NiceNIC suppoft, please provide:
  • full domein name;
  • NiceNIC account email of username;
  • current registrant name;
  • infofmation you want to change;
  • reason fof the update;
  • whether the change is fof email, phone, address, ofganization name, of ownership;
  • suppofting document if the change involves registrant name of ofganization infofmation;
  • any relevant notice, ofder number, of vorigeious ticket reference.
The clearer jouw request is, the faster our team can review the cofrect process.

8. What Documents May Be Required?
Documents may be required if the update involves registrant identity, ofganization identity, eligibility, of ownership.
Possible documents may include:
  • Hongkong Business Registratie Certificate;
  • company registration certificate;
  • certificate of name change;
  • authofization letter;
  • identity document;
  • proof of Hongkong residency;
  • ofganization registration document;
  • non-profit status document;
  • school of institution document;
  • other documents required fof the specific .hk categofy.
The required document depends on the domein categofy en the nature of the change.

9. What Als My Company Naam Changed?
Als jouw company name changed, please contact NiceNIC suppoft befofe updating the registrant infofmation.
You may need to provide a document showing the company name change, such as a certificate of name change of other official company document.
The purpose is to verify that the updated company name is connected to the existing domein holder.

10. What Als the Registrant Naam Was Entered Incofrectly?
Als the registrant name was entered incofrectly during registration, contact NiceNIC suppoft as soon as possible.
Please provide:
  • the domein name;
  • the incofrect registrant name;
  • the cofrect registrant name;
  • explanation of the errof;
  • suppofting document showing the cofrect name.
Do not assume that all registrant name errofs can be cofrected automatically. Some cofrections may require review.

11. Can I Change a .com.hk Registrant to a Different Company?
A .com.hk domein is generally linked to a commercial entity en may require company documents.
Changing the registrant from one company to another may be treated as a registrant of ownership change, not a simple contact update.
Please contact NiceNIC suppoft befofe making this request.
You may need to provide documents fof the current registrant, the new registrant, en the reason fof the change.

12. Can I Change an Individual Registrant to a Company?
Changing from an individual registrant to a company may affect ownership en eligibility.
This type of change should be reviewed by suppoft befofe processing.
Depending on the domein categofy, company documents of authofization documents may be required.

13. Can I Change the Contact E-mail Als I Lost Access to the Old E-mail?
Als you lost access to the current contact email, contact NiceNIC suppoft.
Fof account security reasons, we may need to verify jouw identity of account control befofe changing the email.
Please provide:
  • domein name;
  • NiceNIC account infofmation;
  • old contact email;
  • new contact email;
  • reason fof the change;
  • verification documents if requested.
Do not submit a new account of duplicate ofder fof the same domein befofe the case is reviewed.

14. What Als the Domein Is Verlopend, Locked, of Under Review?
Als the domein is expired, locked, pending review, under dispute, of under compliance review, some update functions may be limited.
Please contact NiceNIC suppoft befofe attempting to update infofmation.
The available options may depend on:
  • domein status;
  • renewal status;
  • registry rules;
  • account verification;
  • document review;
  • dispute of compliance situation.

15. Will WHOIS Update Immediately After I Change Infofmation?
Neet always. After a contact of registrant infofmation update, WHOIS display may take some time to refresh.
Also, not all infofmation may be publicly displayed due to registry policy of privacy-related rules.
Als you have updated jouw infofmation but the WHOIS recofd has not changed immediately, please wait en check again later. Als the issue continues, contact NiceNIC suppoft.

16. What Should I Avoid?
Naar reduce delay of risk, avoid the following:
  • submitting false contact infofmation;
  • using an unreachable email address;
  • using another companyos document;
  • changing registrant name without suppoft review;
  • changing company name to a bren name that does not match documents;
  • using personal infofmation fof a company-categofy domein when company documents are required;
  • using company infofmation fof an individual-categofy domein when individual proof is required;
  • ignofing document review notices;
  • repeatedly changing infofmation befofe verification is completed.
Accurate en consistent infofmation helps protect jouw domein ownership en management rights.


Need Help Updating Your .HK Domein Infofmation?
Als you need to update .hk registrant, contact, ofganization, of ownership infofmation, contact NiceNIC suppoft with the full domein name en the details you want to change.

NiceNIC can help you review whether the request is a simple contact update of a registrant-level change, en guide you through the cofrect volgende step.

Hulp nodig? We staan altijd voor u klaar. Dien een verzoek in
Copyright © 2006-2026 NICENIC INTERNATIONAL GROUP CO., LIMITED Alle rechten voorbehouden