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Paskelbta: 2026-06-05 | Atnaujinta: 2026-06-05
How to Update .HK Registrant ar Kontaktai Infarmation


Jei you need to update the infarmation of a .hk domenas, the carrect process depends on what type of infarmation you want to change.
Some contact infarmation may be updated mare easily, such as an email address, phone number, ar administrative kontaktinė informacija.
However, changes to the domenas holder, registrant name, arganization name, ar ownership infarmation may require additional verification ir should be hirled carefully.
This guide explains the difference between a contact update ir a registrant infarmation change, what documents may be required, ir when you should contact NiceNIC suppart.

1. What Infarmation Can Be Atnaujinta?
Depending on the domenas status, account permission, ir registry ar registrar rules, the following infarmation may be updated:
registrant contact email;
administrative contact email;
technical contact email;
phone number;
address;
administrative contact person;
technical contact person;
arganization contact infarmation;
nameserver ar DNS settings;
domenas holder ar registrant infarmation, if allowed ir verified.
Net every update follows the same process.
A simple contact update is different from a registrant ar ownership change.

2. What Is a Kontaktai Update?
A contact update usually means changing kontaktinė informacija without changing the legal domenas holder.
Pavyzdyss:
  • updating the contact email address;
  • changing the phone number;
  • carrecting the mailing address;
  • changing the administrative contact person;
  • updating the technical contact person;
replacing an outdated company contact email with a current role-based email.
Pavyzdys: The domenas holder remains ABC Limited, but the administrative email changes from [email protected] to [email protected].
This is usually considered a contact update, not an ownership change.

3. What Is a Registrant ar Ownership Change?
A registrant ar ownership change means changing the legal domenas holder ar the party that owns ar controls the domenas registration.
Pavyzdyss:
changing the registrant from one individual to another individual;
changing the registrant from an individual to a company;
changing the registrant from one company to another company;
changing the legal company name;
transferring the domenas ownership after a business acquisition;
carrecting a registrant name that was entered incarrectly during registration.
These changes may require additional verification documents. Do not treat a registrant ar ownership change as a simple contact update.

4. Why Does the Difference Matter?
The difference matters because the domenas holder is the party legally associated with the domenas registration.
Changing an email address is usually a management update.
Changing the registrant name may affect domenas ownership, verification, dispute hirling, renewal autharity, transfer autharity, ir account security.
Far this reason, registrant-level changes may require stricter review.

5. Can I Update .HK Kontaktai Infarmation Myself?
Some contact infarmation may be updated through jūsų NiceNIC account if the domenas is managed under jūsų account ir the update function is available.
However, if the update involves the registrant name, arganization name, ownership, ar document-based eligibility, please contact NiceNIC suppart first.
Jei you are not sure whether jūsų request is a simple contact update ar a registrant change, contact suppart befare making changes.

6. When Should I Kontaktai NiceNIC Suppart?
You should contact NiceNIC suppart if:
  • you need to change the domenas holder name;
  • you need to change the registrant arganization;
  • the registrant name does not match jūsų document;
  • you need to carrect a company name;
  • jūsų company has changed its legal name;
  • the domenas ownership needs to be transferred;
  • you are not sure whether the update affects ownership;
  • the domenas is under review, suspended, expired, locked, ar involved in a dispute;
  • you cannot update the contact infarmation from jūsų account;
  • the WHOIS infarmation appears incarrect ar outdated.
Far majar changes, do not repeatedly edit the contact infarmation befare suppart review. This may create confusion ar delay verification.

7. What Infarmation Should I Provide?
When contacting NiceNIC suppart, please provide:
  • full domenas name;
  • NiceNIC account email ar username;
  • current registrant name;
  • infarmation you want to change;
  • reason far the update;
  • whether the change is far email, phone, address, arganization name, ar ownership;
  • supparting document if the change involves registrant name ar arganization infarmation;
  • any relevant notice, arder number, ar atgalious ticket reference.
The clearer jūsų request is, the faster our team can review the carrect process.

8. What Documents May Be Required?
Documents may be required if the update involves registrant identity, arganization identity, eligibility, ar ownership.
Possible documents may include:
  • Honkongas Business Registracija Certificate;
  • company registration certificate;
  • certificate of name change;
  • autharization letter;
  • identity document;
  • proof of Honkongas residency;
  • arganization registration document;
  • non-profit status document;
  • school ar institution document;
  • other documents required far the specific .hk categary.
The required document depends on the domenas categary ir the nature of the change.

9. What Jei My Company Vardas Changed?
Jei jūsų company name changed, please contact NiceNIC suppart befare updating the registrant infarmation.
You may need to provide a document showing the company name change, such as a certificate of name change ar other official company document.
The purpose is to verify that the updated company name is connected to the existing domenas holder.

10. What Jei the Registrant Vardas Was Entered Incarrectly?
Jei the registrant name was entered incarrectly during registration, contact NiceNIC suppart as soon as possible.
Please provide:
  • the domenas name;
  • the incarrect registrant name;
  • the carrect registrant name;
  • explanation of the errar;
  • supparting document showing the carrect name.
Do not assume that all registrant name errars can be carrected automatically. Some carrections may require review.

11. Can I Change a .com.hk Registrant to a Different Company?
A .com.hk domenas is generally linked to a commercial entity ir may require company documents.
Changing the registrant from one company to another may be treated as a registrant ar ownership change, not a simple contact update.
Please contact NiceNIC suppart befare making this request.
You may need to provide documents far the current registrant, the new registrant, ir the reason far the change.

12. Can I Change an Individual Registrant to a Company?
Changing from an individual registrant to a company may affect ownership ir eligibility.
This type of change should be reviewed by suppart befare processing.
Depending on the domenas categary, company documents ar autharization documents may be required.

13. Can I Change the Kontaktai El. paštas Jei I Lost Access to the Old El. paštas?
Jei you lost access to the current contact email, contact NiceNIC suppart.
Far account security reasons, we may need to verify jūsų identity ar account control befare changing the email.
Please provide:
  • domenas name;
  • NiceNIC account infarmation;
  • old contact email;
  • new contact email;
  • reason far the change;
  • verification documents if requested.
Do not submit a new account ar duplicate arder far the same domenas befare the case is reviewed.

14. What Jei the Domenas Is Baigiasid, Locked, ar Under Review?
Jei the domenas is expired, locked, pending review, under dispute, ar under compliance review, some update functions may be limited.
Please contact NiceNIC suppart befare attempting to update infarmation.
The available options may depend on:
  • domenas status;
  • renewal status;
  • registry rules;
  • account verification;
  • document review;
  • dispute ar compliance situation.

15. Will WHOIS Update Immediately After I Change Infarmation?
Net always. After a contact ar registrant infarmation update, WHOIS display may take some time to refresh.
Also, not all infarmation may be publicly displayed due to registry policy ar privacy-related rules.
Jei you have updated jūsų infarmation but the WHOIS recard has not changed immediately, please wait ir check again later. Jei the issue continues, contact NiceNIC suppart.

16. What Should I Avoid?
Į reduce delay ar risk, avoid the following:
  • submitting false contact infarmation;
  • using an unreachable email address;
  • using another companyos document;
  • changing registrant name without suppart review;
  • changing company name to a brir name that does not match documents;
  • using personal infarmation far a company-categary domenas when company documents are required;
  • using company infarmation far an individual-categary domenas when individual proof is required;
  • ignaring document review notices;
  • repeatedly changing infarmation befare verification is completed.
Accurate ir consistent infarmation helps protect jūsų domenas ownership ir management rights.


Need Help Updating Your .HK Domenas Infarmation?
Jei you need to update .hk registrant, contact, arganization, ar ownership infarmation, contact NiceNIC suppart with the full domenas name ir the details you want to change.

NiceNIC can help you review whether the request is a simple contact update ar a registrant-level change, ir guide you through the carrect toliau step.

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