Special Renewal rules for Some ccTLD Domains

Quick Answer

Renew eligible services before their expiry date and verify that the payment and order completed successfully. Expired domains or services may follow a different recovery process, may cost more to restore and may not remain recoverable indefinitely.

Before You Begin

Confirm the exact domain or service and its current expiry date.
Make sure the account has sufficient balance or a valid payment method.
Back up website, server and DNS data when expiration could interrupt service.

NiceNIC Instructions

Why Some ccTLDs Can't Be Renewed Early or Instantly Unlike most generic domains, some ccTLDs follow special renewal rules defined by their registries. These rules may limit when a domain can be renewed and how the renewal is processed. Below are common ccTLD renewal exceptions you should be aware of..fr,.es,.nl,.eu,.us,.fi,.at,.to,.pl,.sk,.ht Renewal rule: Please not these domain names will enter into redemption period 7 days before the expiry date. Renewal is only allowed within 60 days before expiration. Early renewal is not supported by the registry.

To avoid entering redemption, we recommend renewing these domain names 8 to 30 days before the expiry date..jp Renewal rule: Renewal is processed in bulk by the registry. Only completed after the end of the expiration month.

How to Verify

Confirm that the order shows as completed and that the registry expiry date or service expiry date has changed. Also test any website, email or server service that was affected by expiration.

Troubleshooting

Payment was created but the order did not complete.
The domain is already in redemption or pendingDelete rather than the normal renewal stage.
The registry applies special renewal rules for the TLD.
The account balance is insufficient for an automatic renewal.

Frequently Asked Questions

Does this guide apply to every special renewal rules for some cctld domains case?

The normal process is described here, but account status, product state and registry or provider rules can change the available action.

How can I avoid delays?

Use accurate information, keep the account email accessible, save current settings, and include the exact product, time and error message in any support request.

When should I submit a ticket?

Submit a ticket when the required control is unavailable, the status remains pending after the stated checks, or the issue is account-specific.

Related NiceNIC Guides

If the issue continues after you complete the checks above, submit a NiceNIC support ticket with the affected domain or product, the exact error message, the time of the issue and the troubleshooting already completed.