Whether you prefer to submit a ticket or use live chat, we are committed to offering you the highest levels of service at all times and aim to respond to your queries within 6 hours. Our Support teams are available during the following times:
Submit a Ticket
Click "Submit a Ticket" from any webpage at NiceNIC then Log in to your Control Panel whenever you need to - we'll be happy to help!
Live chat support
Hover to NiceNIC's homepage, then click the icon of "Telegram" in the upper left corner to get the answers you need.
Send an Email
Have questions or need assistance? Email our support team using the address below. We're available 24/7 and happy to help.
support[@]nicenic[.]net
To send an email, replace [@] with @ and [.] with .
Hong Kong - NICENIC INTERNATIONAL GROUP CO., LIMITED
Room 52, 12/F, Block B, Wing Chai Industrial Building, 27-29 Ng Fong Street, San Po Kong, Hong Kong.
NiceNIC NICENIC INTERNATIONAL GROUP CO., LIMITED is the ICANN-accredited registrar (IANA ID 3765).
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