What are the domain's extended attributes?
Quick Answer
Certain country-code TLDs such as.CA,.COM.AU,.COM.ES,.ES,.FR,.NOM.ES,.NET.AU,.NU,.ORG.AU,.ORG.ES,.SG,.UK,.US, generic TLDs like .XXX and.NYC require that you provide some additional information while registering domains. This mandatory additional information is called extended attributes. These attributes can be specified explicitly during the checkout (you need to use standard Checkout instead of Express Checkout).
Before You Begin
- Sign in to the correct NiceNIC account.
- Identify the exact domain or product affected.
- Record current settings before making a change.
Key Details
Certain country-code TLDs such as.CA,.COM.AU,.COM.ES,.ES,.FR,.NOM.ES,.NET.AU,.NU,.ORG.AU,.ORG.ES,.SG,.UK,.US, generic TLDs like .XXX and.NYC require that you provide some additional information while registering domains. This mandatory additional information is called extended attributes. These attributes can be specified explicitly during the checkout (you need to use standard Checkout instead of Express Checkout).
NOTE: Extended attributes for.UK and.XXX domains are optional, however,.XXX domains without extended attributes won't work correctly.
How to Verify
Confirm that the requested setting or order appears in the NiceNIC account, then test the dependent website, email, DNS or product function from a separate browser session or network.
Troubleshooting
- The change was made in the wrong account or on the wrong product.
- The panel saved the request but the downstream registry or service is still processing it.
- A dependent DNS, email, browser cache or security setting still uses the old value.
- The support ticket does not include the affected item, error message and time of failure.
Frequently Asked Questions
Does this guide apply to every what are the domain's extended attributes case?
The normal process is described here, but account status, product state and registry or provider rules can change the available action.
How can I avoid delays?
Use accurate information, keep the account email accessible, save current settings, and include the exact product, time and error message in any support request.
When should I submit a ticket?
Submit a ticket when the required control is unavailable, the status remains pending after the stated checks, or the issue is account-specific.
Related NiceNIC Guides
If the issue continues after you complete the checks above, submit a NiceNIC support ticket with the affected domain or product, the exact error message, the time of the issue and the troubleshooting already completed.
