NEW domain registration requirements - FAQ

.NEW Domain Registration Requirements

Quick Answer

.NEW registrations may have eligibility, contact, document or local-presence requirements. Review the current requirements in this guide before ordering, and make sure the registrant data exactly matches any supporting documents.

Before You Begin

Use legal names and addresses that match the supporting documents.
Confirm the registrant meets the extension's eligibility rules.
Keep an accessible email address for registry or NiceNIC verification.

NiceNIC Instructions

NEW is a gTLD with a brand-new approach to domain names usage operated by Google Registry - all.new domains must resolve to action generation or online creation flows. Once resolved, the user should be able to "create" something without any further navigation (e.g. doc.new, slides.new, design.new, more examples at whats.new - Google Registry website for this TLD). All domains have to comply with the.new registration policy, which features a usage-based restriction to ensure that all domains are being used for new actions.

That means that all.new domains registrations must: Be used for action generation or online content creation. Take the user directly into the action generation or content creation flow. Resolve to the action within 100 days of registration, and Allow Google Registry to verify compliance at no cost. While anyone can register, domains that don't comply with this usage policy may be suspended or deleted by Google Registry without a refund. You might also want to review the Registry's FAQs to find more information on.new domains and to ensure that your domain meets the Registry policy requirements.

An exception is provided for services that require a user to be logged in: navigation to a.new domain may bring a logged-out user to a sign-up or sign-in page. After completing the sign in and any other required authentication, the user must be brought directly into the action generation or online creation flow. A user that is already signed in must be brought immediately into the action flow. In addition, according to Google Registry requirements, all.new websites must have an SSL certificate installed along with the HTTPS set up for them to load in browsers. NB!

If a.new domain expires and you wish to reactivate it, the new expiration date of the domain will be the reactivation date + 1 year.

How to Verify

Confirm that the order is active rather than pending document review. Check the registry status and make sure the saved registrant data matches the approved information.

Troubleshooting

The registrant selected the wrong eligibility category.
The name, organization or address differs between the order and document.
A document is expired, unclear, incomplete or unsupported.
A local-presence, intended-use or nexus rule has not been satisfied.

Frequently Asked Questions

Can the registry request more information?

Yes. Registry and compliance reviews may request additional evidence even after an order is submitted.

What happens if the information does not match?

The registration may remain pending or be rejected until the registrant data and documents are corrected.

When should I submit a ticket?

Submit a ticket before ordering if eligibility is unclear, or after ordering if the registry requests information not covered by the upload flow.

Related NiceNIC Guides

If the issue continues after you complete the checks above, submit a NiceNIC support ticket with the affected domain or product, the exact error message, the time of the issue and the troubleshooting already completed.