.ECO registration requirements

Quick Answer

.ECO registration requirements registrations may have eligibility, contact, document or local-presence requirements. Review the current requirements in this guide before ordering, and make sure the registrant data exactly matches any supporting documents.

Before You Begin

Use legal names and addresses that match the supporting documents.
Confirm the registrant meets the extension's eligibility rules.
Keep an accessible email address for registry or NiceNIC verification.

NiceNIC Instructions

The.ECO top-level domain (TLD) is the ideal choice for websites committed to environmental causes. Trusted by prominent environmental groups, businesses, and brands worldwide,.ECO shows your concern for the well-being of our planet. For those thinking of registering a.ECO domain, it's important to understand the activation requirements set by the.ECO Registry. After the successful registration process, a.ECO domain will initially have "ServerHold" status. This means that your domain will temporarily not work in browsers, and any connected services will be inactive. Take these steps to activate the domain name and remove the "ServerHold" status:

Activate Your.ECO Profile (Account) When your.ECO domain name is registered, you'll receive an email from the.ECO registry with instructions to activate your.ECO profile. This email will come from [email protected] with the subject "Activate [your domain].ECO", and will ask you to complete your.ECO profile. Additional email reminders are sent in 1, 3, 7, 14 and 30 days after domain registration. Hit the Activate button in the email, then you'll receive an email from the registry to confirm your.ECO account is activated.
Complete Profile Information in the.ECO account The following information needs to be completed in the.ECO profile: Domain details and the organization type (if applicable); Registrant's focus and/or sustainability actions; Registrant's location(s); Comply with the.ECO eligibility policy; Take the.ECO pledge: pledge to support positive change for the planet and to be honest when sharing information on your environmental actions in accordance with the.ECO profile policies.

When the registry accepts the information, they will remove the "ServerHold" status and inform you of the change via email. That will mean that your domain is ready to use. If a.ECO domain retains its "ServerHold" status for more than 12 months from the date of registration or activation, due to ECO Profile Policy Sanctions or for other reasons, it could potentially be canceled by the registry. Please remember that it's important to comply with the.ECO activation requirements to maintain the status and functionality of your.ECO domain name.

How to Verify

Confirm that the order is active rather than pending document review. Check the registry status and make sure the saved registrant data matches the approved information.

Troubleshooting

The registrant selected the wrong eligibility category.
The name, organization or address differs between the order and document.
A document is expired, unclear, incomplete or unsupported.
A local-presence, intended-use or nexus rule has not been satisfied.

Frequently Asked Questions

Can the registry request more information?

Yes. Registry and compliance reviews may request additional evidence even after an order is submitted.

What happens if the information does not match?

The registration may remain pending or be rejected until the registrant data and documents are corrected.

When should I submit a ticket?

Submit a ticket before ordering if eligibility is unclear, or after ordering if the registry requests information not covered by the upload flow.

Related NiceNIC Guides

If the issue continues after you complete the checks above, submit a NiceNIC support ticket with the affected domain or product, the exact error message, the time of the issue and the troubleshooting already completed.