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2FA: Two-Factor Authentication
The Two-factor Authentication is required to strengthen the security of your account, and the 2FA for your control panel login is working with a one-time token delivered by the Google Authenticator APP for Android and iPhone smartphones.
Before You Begin
- Sign in to the correct NiceNIC account.
- Identify the exact domain or product affected.
- Record current settings before making a change.
#1 Please enable 2FA through "My Account > Account Summary > Two-Factor Authentication" then refer to the following screenshot:

Or #2 Please disable 2FA through "My Account > Account Summary > Two-Factor Authentication" then refer to the following screenshot:

Related NiceNIC Guides
If the issue continues after you complete the checks above, submit a NiceNIC support ticket with the affected domain or product, the exact error message, the time of the issue and the troubleshooting already completed.





