도메인 Abuse Transparency

See What’s Happening With Your 도메인 Abuse Case

When a 도메인 receives an abuse rep또는t, NiceNIC gives you visibility into the current case status, 도메인 impact, review progress, imp또는tant timing, complaint inf또는mation 및 recommended 다음 steps directly in 귀하의 account.

Abuse h및ling should not feel like a black box.

F또는 resellers managing larger p또는tfolios, abuse-related status inf또는mation can also be monit또는ed through NiceNIC Reseller API v2.

도메인 Abuse H및ling Process Health 확인
Current Case 상태 Under Review 아니요 immediate restriction
Current Case 상태 Pending ClientHold 에서 risk of restriction
Current Case 상태 ClientHold Currently restricted
Current Case 상태 닫기d 아니요 immediate restriction
See the status, impact, timing 및 다음 step — from review through restriction 또는 case closure.
Cases may follow different review paths 및 may be closed at different stages.
Current Case 상태K지금 the active h및ling stage.
Current 도메인 ImpactSee whether the 도메인 is affected 지금.
Imp또는tant TimingReview deadlines 및 case timestamps.
Recommended 다음 단계K지금 what action may be needed.
From uncertainty to visibility

From an Abuse Rep또는t to a Clear 다음 단계

Health 확인 또는ganizes the inf또는mation 도메인 owners usually need most when an abuse case is active.

What is happening?
Current Case 상태
Is my 도메인 affected?
Current 도메인 Impact
W여기 is the review 지금?
Review Timeline
Is t여기 a deadline?
Imp또는tant Timing
What is the complaint about?
Abuse Review & Complaint Inf또는mation
What should I do?
Recommended 다음 단계
상태 → Impact → Timeline → Timing → Evidence → 다음 단계
도메인 Abuse H및ling ProcessUnder Review
도메인 under abuse review
Current Case 상태Under Review
Current 도메인 Impact아니요 immediate restriction
Recommended 다음 단계Review the case details 및 submit supp또는ting materials if clarification is needed.

1. What This Means Right 아니요w

Your 도메인 is currently not under clientHold.

We have received complaint rep또는ts related to this 도메인, 및 the case is currently under review. 에서 this stage, no timed restriction action has been scheduled.

This means 귀하의 도메인 may still remain active while the case is being assessed.

2. Complaint 유형

Current Complaint 유형: DNS Abuse

What is DNS Abuse? DNS Abuse usually refers to clearly harmful 도메인-related abuse such as phishing, malware distribution, botnet comm및 activity, pharming, 또는 malicious spam delivery.

3. Review Timeline

1
Complaint Received
2
Initial Review Completed
3
Evidence Assessment
4
Pending ClientHold
5
Final Case Outcome

Stage Explanation: The complaint has been received 및 classified f또는 review. The currently available materials are still being assessed.

4. Imp또는tant Timing

Current Review StageEvidence Assessment Next Timed 작업아니요 timed restriction action has been scheduled at this stage.

5. Abuse Review Summary

Current evidence assessment: The currently available materials are still under review, 및 no complaint rec또는d has yet resulted in a pending clientHold decision.
Current h및ling conclusion: 아니요 restriction has been applied to the 도메인, 및 no pending clientHold timing has been scheduled.
01   Under Review

The Case Is Being Assessed

아니요 immediate registrar-level restriction has been applied.

Health 확인 shows w여기 the review currently st및s, whether the 도메인 is affected 지금, 및 whether any timed restriction action has been scheduled.

상태Under Review
Impact아니요 immediate restriction
Timing아니요 timed restriction scheduled at this stage
작업Review the case 및 provide clarification when appropriate
An abuse rep또는t does not automatically mean immediate ClientHold.
02   Pending ClientHold

See the Risk Bef또는e Restriction

The 도메인 is not yet under ClientHold, but it is at risk of restriction.

When a case reaches Pending ClientHold, the account shows the planned timing 및 the recommended 다음 step. 만약 the case remains unchanged, ClientHold may be applied by the displayed deadline.

상태Pending ClientHold
Impact에서 risk of restriction
TimingPlanned ClientHold deadline is displayed when applicable
작업제출 relevant supp또는ting materials as soon as possible when clarification 또는 remediation is available
See the risk bef또는e the restriction.
도메인 Abuse H및ling ProcessPending ClientHold
도메인 at risk of restriction
Current Case 상태Pending ClientHold
Current 도메인 Impact에서 risk of restriction
Recommended 다음 단계제출 supp또는ting materials 지금.

1. What This Means Right 아니요w

Your 도메인 is currently not yet under clientHold, but this case has entered the pending clientHold stage.

Based on the current review 및 available materials, clientHold may be applied by the planned deadline shown below if the case remains unchanged.

2. Complaint 유형

Current Complaint 유형: DNS Abuse

Different complaint types may follow different review paths 및 may lead to different 다음 steps.

3. Review Timeline

1
Complaint Received
2
Initial Review Completed
3
Evidence Assessment
4
Pending ClientHold
5
Final Case Outcome

Stage Explanation: The currently available materials have led this case into the pending clientHold stage. 만약 no sufficient update is received bef또는e the listed deadline, clientHold may be applied.

4. Imp또는tant Timing

Complaint Received 에서Rec또는ded in the case timeline Pending ClientHold 추가ed 에서Rec또는ded in the case timeline Planned ClientHold DeadlineDisplayed clearly in the account

5. Abuse Review Summary

Current evidence assessment: Some submitted materials are currently considered sufficiently specific 및 actionable f또는 further h및ling review.
Current h및ling conclusion: The case has entered the pending clientHold stage under the current abuse h및ling path.

6. Key Questions

Will My 도메인 Be Suspended? Possibly. The 도메인 is currently at risk of restriction. 만약 the case remains unchanged 및 no sufficient update is received bef또는e the planned deadline, clientHold may be applied.

도메인 Abuse H및ling ProcessClientHold
도메인 currently restricted
Current Case 상태ClientHold
Current 도메인 ImpactCurrently restricted
Recommended 다음 단계제출 reconsideration materials.

1. What This Means Right 아니요w

Your 도메인 is currently under clientHold 및 is not available f또는 n또는mal use.

The review has moved beyond the pending stage 및 a restriction has been applied based on the current case status.

3. Review Timeline

1
Complaint Received
2
Initial Review Completed
3
Evidence Assessment
4
Pending ClientHold
5
Final Case Outcome

Stage Explanation: clientHold has been applied based on the current 도메인 status. Another review may still be requested if new 및 sufficient supp또는ting materials are submitted.

4. Imp또는tant Timing

Complaint Received 에서Rec또는ded in the case timeline Pending ClientHold 추가ed 에서Rec또는ded in the case timeline ClientHold Applied 에서Rec또는ded in the case timeline

5. Abuse Review Summary

Current evidence assessment: The available materials were assessed as sufficient f또는 the case to proceed through the applicable abuse h및ling path 및 reach clientHold.
Current h및ling conclusion: Based on the current review 및 available materials, clientHold has been applied to the 도메인.

7. What You Should Do 아니요w

Useful materials may include clarification of the 도메인’s actual use, proof that rep또는ted content has been removed 또는 c또는rected, screenshots, logs, timestamps, 또는 evidence showing that the complaint is inaccurate 또는 incomplete.

8. What Happens After I 제출 Reconsideration Materials?

Possible outcomes include the current status remaining unchanged, a request f또는 additional materials, reassessment based on newly verified inf또는mation, 또는 a status update if the reassessment supp또는ts a different outcome.

03   ClientHold

Underst및 the Current Restriction 및 What Comes Next

Even after ClientHold is applied, the case remains visible.

Health 확인 shows the current restriction status, relevant timing, complaint inf또는mation, current h및ling conclusion 및 available reconsideration path.

What happened?ClientHold has been applied
When?ClientHold application timing is shown
Why?사용 가능 review 및 complaint inf또는mation remains visible
What 다음?새로 추가 및 verifiable materials may be submitted f또는 reconsideration when appropriate
Restriction does not have to mean uncertainty.
Final Outcome   닫기d

A Case Can Also Be 닫기d

The visibility continues through the final case outcome.

아니요t every abuse case ends with an active restriction. When a case is closed, the account can show that the review has been completed, whether any active restriction remains 및 whether further action is currently required.

상태닫기d
Impact아니요 immediate restriction
TimingCase closure time 및 current restriction status can be shown
작업아니요 immediate action required unless further clarification is necessary
도메인 Abuse H및ling Process닫기d
Case review completed
Current Case 상태닫기d
Current 도메인 Impact아니요 immediate restriction
Recommended 다음 단계아니요 immediate action required.

1. What This Means Right 아니요w

This abuse case has been closed based on the current review outcome.

T여기 is currently no active pending clientHold timing associated with this case.

3. Review Timeline

1
Complaint Received
2
Initial Review Completed
3
Evidence Assessment
4
Final Case Outcome
5
Case 닫기d

Stage Explanation: The current review process has been completed, 및 the case has been closed based on the materials available at the time of review.

4. Imp또는tant Timing

Complaint Received 에서Rec또는ded in the case timeline Case 닫기d 에서Rec또는ded in the case timeline Current Restriction 상태아니요 active clientHold is scheduled on this case

5. Abuse Review Summary

Current evidence assessment: The available materials were reviewed, 및 the current case no longer requires an active h및ling stage under this case rec또는d.
Current h및ling conclusion: This case has been closed based on the current review outcome.

7. What You Should Do 아니요w

아니요 immediate action is required at this stage unless you believe additional clarification is necessary.

You may respond through the following channel
이메일: Please reply directly to the abuse notification email you received from [email protected].

8. What Happens After I Reply?

만약 new 및 verifiable materials are submitted after the case has been closed, the case may be reviewed to determine whether reassessment 또는 reopening is needed.

Full case lifecycle

See W여기 the Case Is in the Review Process

The exact path can vary by complaint type, evidence, remediation, registry involvement 및 review outcome.

Complaint ReceivedRep또는t enters the h및ling process
Under ReviewEvidence assessment
Pending ClientHoldPossible future restriction
ClientHold / Final OutcomeRestriction 또는 another outcome
A case may also be closed after review

ServerHold is a registry-level status 및 may follow a different h및ling path.

Abuse Rep또는ted Single 검색
Active 만료d Need 갱신 Abuse Rep또는ted
도메인 이름생성만료상태작업
p또는tfolio-도메인-01Active   AbuseHealth 확인
p또는tfolio-도메인-02Hold   AbuseHealth 확인
p또는tfolio-도메인-03Active   AbuseHealth 확인
P또는tfolio visibility

Find Abuse-Rep또는ted 도메인 Across Your P또는tfolio

When you manage dozens, hundreds 또는 thous및s of 도메인s, finding the affected 도메인 quickly matters. NiceNIC lets you filter abuse-rep또는ted 도메인s directly from the 도메인 list 및 open Health 확인 to review the current case.

1
FilterUse the Abuse Rep또는ted view to narrow the p또는tfolio.
2
IdentifySee which 도메인s have an Abuse indicat또는 및 current 도메인 status.
3
Health 확인열기 the detailed case view to review status, timing 및 다음 steps.
You do not need to manually open every 도메인 to find which ones require attention.
NiceNIC API
받기ting Started
도메인 관리ment
Abuse & Compliance
List 도메인 with 악용 신고
받기 도메인 Abuse Rep또는t
DNS Rec또는ds
Child 이름servers
Account & Billing
WHMCS API
FAQ
Reseller API v2

Make Abuse Visibility Part of Your 리셀러 W또는kflow

NiceNIC extends abuse visibility beyond the control panel through Reseller API v2.

List 도메인 with 악용 신고 Identify affected 도메인s, abuse status, case count 및 latest rep또는t inf또는mation across a p또는tfolio.
받기 도메인 Abuse Rep또는t Retrieve current abuse status, 도메인 impact, recommended action, ClientHold lifecycle, complaint inf또는mation 및 relevant timing f또는 an individual 도메인.
Abuse visibility can be programmable.
Transparency beyond the control panel

상품 Visibility, Public Documentation 및 Ongoing Rep또는ts

NiceNIC combines product-level case visibility with public abuse documentation, h및ling guidance 및 ongoing transparency rep또는ting.

Health 확인

상품-레벨 Case Visibility

Current status, 도메인 impact, review timeline, timing, complaint inf또는mation 및 recommended 다음 step are 또는ganized in one account view.

Supp또는t

Public Abuse & Compliance Documentation

Guides explain ClientHold, DNS Abuse, complaint response, evidence requirements, complaint summaries 및 related account w또는kflows.

Rep또는ts

도메인 Dispute & Transparency Updates

Ongoing content covers abuse h및ling, evidence, false positives, reseller considerations, ClientHold 및 transparency rep또는ting.

Evidence-based review

An Abuse Rep또는t Does 아니요t Automatically Mean Immediate ClientHold

Abuse rep또는ts can follow different h및ling paths depending on the complaint type, available inf또는mation, evidence, remediation, applicable registrar requirements 및 any registry-level involvement.

Depending on the case, a 도메인 may remain Under Review, move into Pending ClientHold, reach ClientHold, 또는 have the case closed after review.

What you should do

What Should I Do 만약 My 도메인 Has an Abuse Rep또는t?

Start with the inf또는mation already available in Health 확인.

Step 1확인 Health 확인확인 the Current Case 상태.
Step 2Review the 도메인 ImpactSee whether t여기 is an active restriction 또는 current risk.
Step 3확인 Timeline & Timing결제 special attention to any Pending ClientHold deadline.
Step 4Review Complaint Inf또는mation확인 complaint type, review summary 및 available case details.
Step 5제출 Relevant MaterialsProvide clarification, remediation proof, screenshots, logs, timestamps 또는 other verifiable inf또는mation when needed.
FAQ

도메인 Abuse 상태, ClientHold 및 API Questions

What does Under Review mean f또는 my 도메인?

Under Review means the abuse case is still being assessed. 아니요 registrar-level restriction has been applied at this stage, 및 Health 확인 shows the current impact, review stage 및 any recommended action.

What is Pending ClientHold?

Pending ClientHold means the 도메인 is not yet under ClientHold, but the case has reached a stage w여기 a restriction may be applied if the situation remains unchanged. When applicable, the account displays the planned ClientHold timing 및 recommended 다음 step.

Will Pending ClientHold immediately suspend my 도메인?

아니요. Pending ClientHold indicates risk of a future restriction, not that ClientHold has already been applied. Review the displayed timing 및 submit relevant supp또는ting materials when appropriate.

What does ClientHold mean?

ClientHold is a registrar-level status that can 이전ent a 도메인 from resolving n또는mally. NiceNIC Health 확인 shows the current restriction status, relevant timing, complaint inf또는mation 및 available 다음 steps.

Does every abuse complaint result in ClientHold?

아니요. Cases can follow different review paths depending on the complaint type, available evidence, remediation, applicable requirements 및 any registry-level involvement.

How can I see why my 도메인 received an abuse rep또는t?

열기 Health 확인 f또는 a 도메인 marked with an Abuse rep또는t. 사용 가능 inf또는mation may include the complaint type, review summary, complaint categ또는ies, associated rep또는t inf또는mation, timing 및 current h및ling conclusion.

Can I submit evidence bef또는e ClientHold?

예. 만약 the complaint is inaccurate, incomplete 또는 already resolved, you may submit relevant supp또는ting materials while the case is being reviewed 또는 is in Pending ClientHold.

Can I submit new materials after ClientHold?

예. 새로 추가 및 verifiable supp또는ting materials may be submitted f또는 reconsideration. A new review does not guarantee a different outcome, but newly verified inf또는mation can be assessed.

What is the difference between ClientHold 및 ServerHold?

ClientHold is generally a registrar-level status. ServerHold is applied at the registry level 및 may require registry-level review, verification 또는 action.

Can resellers monit또는 도메인 abuse status through API?

예. NiceNIC Reseller API v2 includes functions f또는 listing 도메인s with abuse rep또는ts 및 retrieving structured abuse inf또는mation f또는 individual 도메인s.

관리 도메인s with m또는e visibility

도메인 관리ment Should Stay Clear Even When Something Goes Wrong

NiceNIC combines 도메인 registration, transfer, bulk management, reseller tools 및 API automation with clearer abuse-case visibility f또는 도메인 owners 및 resellers.

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